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Standard User RobertoS
(elder) Sun 06-Jul-14 19:13:41
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Re: Coms email and web hosting discontinued


[re: techguy] [link to this post]
 
(Was that meant as a reply to me?)

I quite agree. I went ISP-independent at the time of my first migration, many years ago.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Sun 06-Jul-14 19:16:11)

Standard User deleted
(deleted) Sun 13-Jul-14 23:42:54
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Re: Coms email and web hosting discontinued


[re: RobertoS] [link to this post]
 
On receiving the email from Coms about discontinuing email, I initially thought it was some kind of spam and even emailed them to check (no response yet!).

It's almost unbelievable, and the email address is the only reason I've stayed with Coms post ADSL24 migration.

However, in response to RobertoS post, yes, TSO host are outstanding when it comes to service etc and I wholeheartedly recommend them.

In fact, it was through googling "TSO host Broadband" (to see if they may have started offering Broadband) that I found this thread. I'd go as far as to say they are the best company I've ever dealt with and even repaired my website within 6 minutes of me emailing them at 5am one Sunday morning to say I'd crashed it and needed help.
Standard User deleted
(deleted) Mon 14-Jul-14 17:21:08
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Re: Coms email and web hosting discontinued


[re: deleted] [link to this post]
 
Responses from Coms RE: Above post:

Good Morning Mr.XXXXX,

Unfortunately, our email and web hosting services will be terminated on 30th September 2014. We recommend you back up your emails and look for an alternative email and hosting provider.
We have passed your query to our engineers to advise if there is any way you can set up auto forward from your adsl24 email to your new email address and soon they get back to me we will update you. In meantime if you require any further assistance do not hesitate to contact us.

Many Thanks & Kind Regards
| Networks Support Analyst



And confirmation they cannot set up an auto-forward rule:



Good Afternoon XXXXX,

Unfortunately we have received confirmation that it is impossible for any auto-forwarding measure to be implemented as the server itself will be shut down at the end of September.

As my colleague previously advised, it is recommended for you to start up a new email account with an alternative hosting provider.

Kind Regards,

XXXXXXXXXX
Coms Senior Analyst


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Standard User bobble_bob
(fountain of knowledge) Mon 14-Jul-14 17:36:18
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Re: Coms email and web hosting discontinued


[re: deleted] [link to this post]
 
This is why I never use an isp email address as my primary email. If you move or they end support its too much hassle
Standard User parsimony
(regular) Thu 17-Jul-14 20:56:43
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Re: Coms email and web hosting discontinued


[re: bobble_bob] [link to this post]
 
I left Plusnet when they introduced traffic shaping almost 10 years ago but I still have my email account with them.
Standard User deleted
(deleted) Fri 18-Jul-14 11:48:22
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Re: Coms email and web hosting discontinued


[re: parsimony] [link to this post]
 
In reply to a post by parsimony:
I left Plusnet when they introduced traffic shaping almost 10 years ago but I still have my email account with them.


I still have 2 of my Tiscali email accounts working out of the 3 I had .

One was linked to my Broadband account and stopped shortly after switching to Newnet the other 2 were set up when it was dial up in 2004 so were never deleted.
Standard User user7423
(committed) Fri 18-Jul-14 16:58:49
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Re: Coms email and web hosting discontinued


[re: deleted] [link to this post]
 
I still have access to all my tiscali email accounts and have had them for over 10 years.
Standard User Pipexer
(eat-sleep-adslguide) Sat 19-Jul-14 10:00:31
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Re: Coms email and web hosting discontinued


[re: deleted] [link to this post]
 
Absolutely disgraceful.

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