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Long story short Its a less than optimum line in terms of quality, Openjoke wont do anything with it, so when an ISP changes you to connection that lacks the same quality/stability as the previous - you feel it.
Superfarce Cymru manage to foul up the survey for standing the fibre twin, so as the rest of the town goes live now we are still stuck in the slow lane and Superfarce Cymru wont give us any idea fo what is actually happening or when (if ever) we are likely to join the rest of the town.
It really is a joke - in poor taste too.
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