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Standard User deleted
(deleted) Sun 03-Aug-14 16:42:28
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Re: Xilo recommended MTU...


[re: uno] [link to this post]
 
OK, cheers Matt.

I setup @ 1492 when I changed to Xilo the other week and no problems so far. But if I do then 1432 it is. smile
Standard User 4M2
(knowledge is power) Tue 19-Aug-14 13:33:46
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Re: Xilo recommended MTU...


[re: uno] [link to this post]
 
Looks like the TTB maintenance work last night went badly: messing about with MTU etc. Did they have to do a roll back in the end?

It must have been very frustrating for you. It's back to normal now for me now but after midnight last night the ppp link was dropping frequently and when it was up the only site I could open was Goggle (but my router MTU is set at 1500.)
Standard User uno
(knowledge is power) Tue 19-Aug-14 13:35:44
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Re: Xilo recommended MTU...


[re: 4M2] [link to this post]
 
In a nutshell, yes.

Most people who were using 1432 as the MTU recommended didn't suffer. A handful had problems with that.

TTB reverted the config and downgraded. All re-appeared once it rebooted. Awaiting post-mortem now.

Slightly frustrated would be a massive understatement!

Matt

uno Broadband
t: 0800 520 0345
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host


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Standard User 4M2
(knowledge is power) Tue 19-Aug-14 13:49:11
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Re: Xilo recommended MTU...


[re: uno] [link to this post]
 
Always a good idea to have a 3g dongle at hand when on a TTB connection these days, especially for night birds like me. 99.9% of the time uno "pro" is an excellent service though smile
Standard User uno
(knowledge is power) Tue 19-Aug-14 13:50:24
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Re: Xilo recommended MTU...


[re: 4M2] [link to this post]
 
Earlier issues all resolved. This appears to have just been a bad upgrade.

Potentially a software issue that was not known about and we'll soon find out if they raise to TAC.

Matt

uno Broadband
t: 0800 520 0345
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User deleted
(deleted) Tue 19-Aug-14 17:50:36
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Re: Xilo recommended MTU...


[re: uno] [link to this post]
 
In reply to a post by uno:
Potentially a software issue that was not known about and we'll soon find out if they raise to TAC.


I had no service to speak of from around midnight to just before midday. Email was timing out (managed to get a couple of very short messages in and out) but web was completely unusable. CHAP died completely for around 30m toward the end.
Standard User uno
(knowledge is power) Tue 19-Aug-14 18:07:24
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Re: Xilo recommended MTU...


[re: deleted] [link to this post]
 
This would have been seen - full run down on our status page.

Matt

uno Broadband
t: 0800 520 0345
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
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