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Standard User user7423
(committed) Tue 06-Jan-15 07:21:34
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Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
That happened to me in the middle of last year, line was slightly slow the day before the phone went dead.

Had to wait four days for BT to fix the phone line.
Standard User vivaciti
(knowledge is power) Tue 06-Jan-15 12:01:51
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Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
Hi,
If you are seeing an issue on your broadband and you have no dial tine, this will be related although to still get 8meg with a "dis leg" is quite good normally it will be crawling on the floor.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User bobble_bob
(fountain of knowledge) Tue 06-Jan-15 14:37:20
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Re: Vivaciti slow this evening


[re: vivaciti] [link to this post]
 
I thought no dial tone always = no broadband sync?


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Standard User RobertoS
(elder) Tue 06-Jan-15 14:53:06
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Re: Vivaciti slow this evening


[re: bobble_bob] [link to this post]
 
The phone requires both wires of the pair connected all the way to the exchange. Broadband can stagger along on just one wire. Like vivaciti, I am surprised that 8Mbps is being obtained. I nearly said so much earlier but MrSaffron had already said that was the cause.

I didn't want to query him as he sees far more such situations than I do, but I'm not sure he's right this time.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4BQM IPv6BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User vivaciti
(knowledge is power) Tue 06-Jan-15 14:53:19
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Re: Vivaciti slow this evening


[re: bobble_bob] [link to this post]
 
No, depending on the leg that failed you can still get dsl (not sure about fttc) but at a reduced sync as there is not as much signal getting through.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User deleted
(deleted) Tue 06-Jan-15 15:41:44
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Re: Vivaciti slow this evening


[re: vivaciti] [link to this post]
 
In reply to a post by vivaciti:
..(not sure about fttc.....


I've had no phone but reduced FTTC due to a faceplate fault.
Standard User Banger
(eat-sleep-adslguide) Tue 06-Jan-15 19:14:15
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Re: Vivaciti slow this evening


[re: vivaciti] [link to this post]
 
BT have quoted a fix by end of 09/01 and shouldn't need access to the property. We will see, it always seems to be just after the New Year our phone goes dead, I can remember a couple of other faults the same time, one took 6 weeks to fix on e-side of cabinet.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
Standard User RobertoS
(elder) Tue 06-Jan-15 20:06:58
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Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
it always seems to be just after the New Year our phone goes dead
Tell your neighbours, (or yourself), to be more careful removing Christmas lights wink.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4BQM IPv6BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User user7423
(committed) Wed 07-Jan-15 08:26:22
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Re: Vivaciti slow this evening


[re: RobertoS] [link to this post]
 
When my phone line went dead last year (on Xilo) my broadband was still going, reduced, but at about 8 - 9 megs the whole time the phone was dead until BT fixed it, then it went back to normal.
Standard User Banger
(eat-sleep-adslguide) Wed 07-Jan-15 19:39:15
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Re: Vivaciti slow this evening


[re: user7423] [link to this post]
 
That's what has happened to mine they are quoting the 9th for a fix.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
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