User comments on ISPs
  >> Other Providers (without dedicated forums)


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | [3] | 4 | (show all)   Print Thread
Standard User Banger
(eat-sleep-adslguide) Wed 07-Jan-15 21:19:04
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
Also I find interesting is that Caller ID is still working, I called my phone with mobile and the number appeared on my Dect handset but no ringing. Ringing tone was heard on the mobile. Any ideas?

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
Standard User user7423
(committed) Thu 08-Jan-15 06:59:42
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
Unfortunately, no, I didn't bother to ring my home phone and used the free call redirection service BT offered because the line was down, to forward all calls to my mobile, until the phone line was fixed.

Edited by user7423 (Thu 08-Jan-15 07:00:12)

Standard User Banger
(eat-sleep-adslguide) Fri 09-Jan-15 20:00:17
Print Post

Re: Vivaciti slow this evening


[re: user7423] [link to this post]
 
So much for my line being fixed today, still dead on phone.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...


Register (or login) on our website and you will not see this ad.

Standard User user7423
(committed) Sat 10-Jan-15 08:45:03
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
frown when mine went down, BT did fix it by the fourth day of it being down. Check in to it, IIRC from when mine phone line was dead, if it is down longer than four days, you can get compensation.
Standard User Banger
(eat-sleep-adslguide) Sat 10-Jan-15 19:40:04
Print Post

Re: Vivaciti slow this evening


[re: user7423] [link to this post]
 
I called BT and they have given a new target date of Monday. Anyone know what the compensation scheme is?

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
Standard User RobertoS
(elder) Sat 10-Jan-15 19:50:55
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
Peanuts.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4BQM IPv6BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User Banger
(eat-sleep-adslguide) Sat 10-Jan-15 19:54:45
Print Post

Re: Vivaciti slow this evening


[re: RobertoS] [link to this post]
 
Im sure I got a refund on a couple of months line rental last time but forgotten.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
Standard User RobertoS
(elder) Sat 10-Jan-15 20:30:28
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
I thought it was £1-£2 per day or something. I could be wrong.

There's a wodge of stuff here, which at the end refers to the linked T & Cs.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4BQM IPv6BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User user7423
(committed) Sat 10-Jan-15 23:29:06
Print Post

Re: Vivaciti slow this evening


[re: Banger] [link to this post]
 
I cannot remember exactly what the amounts are, but IIRC it is just the line rental amount per day, which as Robert says is peanuts.
Standard User Banger
(eat-sleep-adslguide) Sun 11-Jan-15 00:14:56
Print Post

Re: Vivaciti slow this evening


[re: user7423] [link to this post]
 
Interesting, I paid rental a year in advance so wonder how that works. I rather like peanuts, and it also depends how long it takes to fix.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/results.html...
Pages in this thread: 1 | 2 | [3] | 4 | (show all)   Print Thread

Jump to