Hi all

Sorry for this confusion. If you have previously told us you're leaving/have left you can ignore today's email. Our email system ignored 'opt-outs' because the email was set as a service communication and not a marketing communication. rest assured if you have PM'd me or emailed in previously and had a reply, you are definitely not caught up in this migration and can ignore today's email.

So I seem to have been migrated to Timico in the last hour despite me emailing and phoning to tell you I have another migration in progress which is scheduled to take place tomorrow.

I followed the instructions in the email to say I don't want to be migrated and yet it seems to have happened anyway despite me getting an email saying it would not happen until 8th August.

My IP address has changed and a traceroute shows I am going through the timico network now. I really hope this does not affect my migration tomorrow to another ISP.

I'm really unhappy with the disjoint between what is being said in the emails and what seems to be happening in reality.

Well I just got the email from my other ISP saying my phone line is now active and that the broadband migration will happen tomorrow so the migrating to Timico I thought had happened might be just due to the phone line changing providers. Hopefully my new ISP will come on line tomorrow as planned.

They shouldnt be able to place an order if you were in the process of migrating. Unless the new migration rules allow this

It will have gone in as a bulk move, which is far cheaper for the ISP. I wonder if those are subject to the normal migration order checks. They may not be .

With a bit of luck, the single migrations to other ISPs may still complete, but I have grave doubts. I imagine they are by phone number/circuit ID.

If he has phoned to cancel any migration/bulk order he has been caught up in and they still moved him across i would consider that slamming

No reply from Neil as yet (maybe he's being bombarded) but my Timico ticket has been updated to confirm I won't be migrated. Fingers crossed...really...I'm not sure of the impact if I get moved when I'm now on fibre, don't even want to think of the implications

Its a difficult one to try and explain. I got Neil to remove me before the 1st round of emails so never got the initial email saying i would be moving

In reply to a post by twohydrus:

My IP address has changed and a traceroute shows I am going through the timico network now. I really hope this does not affect my migration tomorrow to another ISP.

Was your phone also with COMS, and does your chosen ISP happen to be Plusnet?

Edited by RobertoS (Fri 24-Jul-15 18:11:12)

Something you know we dont