LOL.
Something the poster may not know, but you may do.

And it could be relevant if anyone is migrating to Plusnet.

Edited by RobertoS (Fri 24-Jul-15 19:40:50)

Im intreged now

There have been several migrations into Plusnet recently where the user has come onto the Community forum asking why it hasn't happened on the expected date.

The answer is frequently that they have no trace of it. In such cases, and even when they do find it either first go or after incredulity from the poster, in possibly all cases Openreach have rejected the order for some reason or other, and nobody in Plusnet had picked that up and got back to the migrator.

A frequent cause of orders being rejected is that there is one already pending on the line. Either for phone, broadband or both.

Plusnet apparently have a new "provisioning" system. It looks like it has holes.

So people messed up by this supposedly cancelled but actually happened Timico move may not have been migrated on the expected date anyway. If the bulk order had gone in before the Plusnet order, which I expect would be the case as bulk orders take a while to be scheduled, I think the Plusnet order would have been rejected due to the migration order on the line.

Even where Timico correctly rescinded their order, it wouldn't cause reinstatement of the Plusnet one. (Or any other ISP's order of course, but they would probably have been doing something about the rejection).

Edited by RobertoS (Fri 24-Jul-15 21:00:11)

My new broadband activated yesterday ahead of schedule. Speed is the fastest I have had so far, now sitting at 6.9Mbps all day. No signs of throttling or high contention ratios.

But yesterday morning you said you migrated to Timico. What time did it move on again?

Just after 9:00am my phone line went dead for 10 minutes. After it came back up I did a traceroute to yahoo and it was showing going through timico servers rather than entanet servers.

About an hour after I got the email saying my phone line was ready from my new provider so this was obviously why the phone went dead as it was switching over.

A few hours later I got the email saying my broadband was ready for use. I changed the username and password in my router, did a traceroute and confirmed I was now using my new ISPs servers, not timicos.

If you were going over Timico instead of Enta after your phone went dead then a migration must have been placed and completed by them before your new provider took over?

So in the space of 3hrs you went from Coms -> Timico -> New ISP

Seems odd that could happen

Edited by bobble_bob (Sat 25-Jul-15 11:39:10)

Possibly a UK record though!

Quite

I have a feeling he wasnt migrated to Timico (why he was getting a Timico IP and traceroutes i dunno) but firstly he cancelled the migration, secondly the email (which Neil said was in error) said migration would happen on thr 8th. And lastly its 1 hell of a coincidence that the supposed Timico migration completes 1 hour before his new ISP complete their migration. What are the odds?

Maybe Coms have ditched Enta and using Timico backend network until all migrations complete?

Neil will know what happened.