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Standard User RobertoS
(elder) Tue 28-Jul-15 22:03:00
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Re: Pulse8 Migration? - UPDATE


[re: Spud2003] [link to this post]
 
Yuk!

I hadn't seen that against the fibre. Only the 12 months against the ADSL2+, then the extra £15 fibre.

I'm with you there. Puts me back to Pulse8 v AAISP Home::1.

Or stay with Plusnet.

Quite neat really. £34, £46, £54.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM

Edited by RobertoS (Tue 28-Jul-15 22:04:22)

Standard User Spud2003
(fountain of knowledge) Tue 28-Jul-15 22:08:01
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Re: Pulse8 Migration? - UPDATE


[re: RobertoS] [link to this post]
 
I'm waiting for my price rise notification - current possible options include SSE Fibre + £125 cashback/Plusnet SSE Fibre price match/Pulse 8 - maybe other options when the e-mail arrives.
Standard User adslmax
(knowledge is power) Tue 28-Jul-15 22:16:10
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Re: Pulse8 Migration? - UPDATE


[re: Spud2003] [link to this post]
 
Plusnet have offered me this deal: (the price is much the same as SSE but far cheaper than SSE)

Fibre Unlimited Extra with up to 80Mbps down and up to 20Mbps up with unlimited usage £12.50 for 24 months (saving of £179.76 off)

Line Rental £0.00 for 12 months (saving of £48.00 off) if paying upfront LRS £155.88 one off fee before 2nd September 2015

Anytime Call Plan (inc free calls to 01, 02, 03, 0845, 0870 and NGT Typetalk) £6.00 per month

Static IP Address £0.00 (free of charge)

Referral Discount -£2.50

Monthly charge £16.00 (with a saving of £227.76) with a minimum of 24 months contract.

So, I took the decision to stay with PN and took this offer! The offer were too good to be turned down!

Edited by adslmax (Tue 28-Jul-15 22:17:40)


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Standard User tommy45
(knowledge is power) Tue 28-Jul-15 22:26:13
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Re: Pulse8 Migration? - UPDATE


[re: adslmax] [link to this post]
 
They could of offered it free and i would of still migrated, they got you locked into 2yrs of what could be misery or would be a costly buyout
Price isnt everything to me, But the quality of service inc support is far more important

Edited by tommy45 (Tue 28-Jul-15 22:28:00)

Standard User adslmax
(knowledge is power) Tue 28-Jul-15 22:35:27
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Re: Pulse8 Migration? - UPDATE


[re: tommy45] [link to this post]
 
Yes it true that PN customer support was awful lately and the phone call is nightmare but to be honest I don't need it as my fibre & phone was more reliable over the last 17 months. OK, sometimes can be issues with slow speed but not very often. I do agree with you as customer support & phone call answer is more important.

This is why Pulse8 say to me they are number one priority in customer support with no contract to the customers as Pulse8 don't like long term contract.

Edited by adslmax (Tue 28-Jul-15 22:36:07)

Standard User Spud2003
(fountain of knowledge) Tue 28-Jul-15 22:35:52
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Re: Pulse8 Migration? - UPDATE


[re: adslmax] [link to this post]
 
They should be able to price match SSE over 18 months rather than 24. The SSE price fix is 24 months, the minimum contract length is 18 months.
Standard User bobble_bob
(fountain of knowledge) Tue 28-Jul-15 22:37:40
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Re: Pulse8 Migration? - UPDATE


[re: adslmax] [link to this post]
 
Will post in here rather than fibre thread as not on fibre but adsl with P8. Had my first packetloss tonight. Last 15 mins or so browsing really slow, pings gone from 38ms to 53ms and even up to 144ms with packet loss.

Seems to have corrected itself now weirdly but will keep an eye on it.
Standard User adslmax
(knowledge is power) Tue 28-Jul-15 22:37:58
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Re: Pulse8 Migration? - UPDATE


[re: Spud2003] [link to this post]
 
I do wish PN offer this (18 months) contract but they won't!
Standard User adslmax
(knowledge is power) Tue 28-Jul-15 22:45:18
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Re: Pulse8 Migration? - UPDATE


[re: adslmax] [link to this post]
 
I can see the T&C's if cancel within 24 months contract (must pay £14.20 per month) so how on earth £14.20 x 24 = £340.80 but the offer was £7.49 discount x 24 = £179.76. So where was the £161.04 coming from?
Standard User tommy45
(knowledge is power) Tue 28-Jul-15 23:03:06
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Re: Pulse8 Migration? - UPDATE


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
I can see the T&C's if cancel within 24 months contract (must pay £14.20 per month) so how on earth £14.20 x 24 = £340.80 but the offer was £7.49 discount x 24 = £179.76. So where was the £161.04 coming from?
They will be charging the same percentage of the prices they normally charge ,
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