In reply to a post by Neil_A:

In reply to a post by TaintedShirt:

Neil it's good to see you about on a Sunday.

No rest for the wicked.

What we know so far:
- Only affecting TTB lines. Several people sent me their CLI saying they have BT lines but all so far have been TTB (Coms must have put some customers on TTB lines without telling them)
- But only affecting *some* TTB lines - we see several hundred with no issues
- Not affecting Timico TTB lines, just Coms TTB lines
- All still in synch but with limited connectivity
- Some showing errors on the line from TTB end, others look fine
- Some customers reporting VPN solves the problem

Thanks for the update, I didn't realise I was on a Talktalk line either but it sounds like I must be.

any update?
Absolutley no internet at all for me since 4am sunday and to get a phone signal I have to stand on a water tank in the corner of the orchard. this is somewhat inconvenient to say the least. Os this going to be fixed at all? What happens to those of us who are still coms customers even though timico isn't taking us on?
It's rather too dark now to stay on this perch. Hoping for some positive news in daylight tomorrow!

Mine stopped working for about an hour got limited access again at the minute

Well they are doing something.
We lost all internet shortly after my last post. Win7 said there was no internet connection, router said it was there. Either way, I had no access. It has just come back, borked same as before.

So going from bad to worse and just recently back to bad.

Just registered to add my voice to the boat - half the websites on the internet not working since about 12:30am on Sunday (2nd August). I'm on a BT Line too (was on ADSL24, now on Coms... haven't had an email yet about when I'm being migrated but had an email saying that I would be at some point. Guessing it'll be the 4th)

I've found using Google's DNS settings (8.8.8.8 and 8.8.4.4) let's me see about 5% more sites than before (e.g I can now see duckduckgo.com). Still leaves about 60% of the internet unavailable....

I noticed Coms took their monthly invoice from my account just yesterday (1st August). Did they just pull the plug on their hardware now that they're done with me???

What was the last email you got regarding the migration? Did it give a date? All BT should have been moved over now so if not you are probably on a TT LLU line

their status page now reports this should be fixed, seems ok now here. but now way to late to start off a windows 10 upgrade download was planning to start it after work at 5pm

According to Coms, my package is called "Coms DSL Unlimited", and I can still log into their MyAccount portal. (Next to "Account live", I have a "Yes".)

I assumed I just hadn't been migrated yet?

I received an email from Neil on July 15th, but it didn't state a date for the migration.

Dear Customer,
You should have received an email from Coms.com in May advising you that your service was transferring to Timico. We are now beginning to merge the Coms network into Timico and as a result will be migrating your broadband line onto our network at the end of July. You can find out more about us on our website.

This email contains important information about some changes you will need to make to maintain your broadband internet connection.

Account code: XXXXXX
Phone number(s): xxxxxxxxxxx
. . .

Can confirm I am able to browse sites I was previously unable to just a few hours ago.

Ummm... thanks everyone?

Yay.... I have internet at last. So relieved I don't have to go and stand on the water tank again to check my email.

Just curious though..... if this happens again between 4th (when the Talk talk people are migrated to Timico) and the 10th (when I get migrated to Uno)... what happens? Is anyone going to fix it? Does Coms still exist in any form? Technically I'm still their customer until the 10th, but they no longer appear to have any kind of customer response.