In reply to a post by Ignitionnet:

In reply to a post by tommy45:

It wont be due to BTW but due to talk talk's systems and more importantly the way they have been configured, All because they seem unable to place a re-provide order with BT openreach , so a FTTC migration from BTWBMC to openreach GEA, Which requires engineering work to be carried out at the exchange such as being connected to the LLU ISP's GEA cable links, that they buy/lease from BTOR

That engineering work is not done at the exchange, it's done remotely, and is actually a configuration change on the DSLAM.

This is not a migration from something else to Openreach GEA regardless. All providers consume Openreach GEA to supply FTTC.

I thought that the cable links had to be changed so traffic is routed over the the LLU isp's network i know that the likes of sky have to buy the GEA cable links from OR in order for them to use their own back haul transit as opposed to BTW 's congested lump of useless junk

Yes, they do straight FTTC->FTTC if you're coming from Plusnet. My activation takes place next week ... migrating from Plusnet. Their FAQ may not mention FTTC->FTTC since it is a newish option with them and they want to make sure everything works reliably.

yes, this is the second time he has told the forum.

Given there is a 2 week wait, just order it and if you still feel uneasy before the end of the 2 weeks cancel the migration. The amount of time you taking you will run out of time before you move.

In reply to a post by tommy45:

I thought that the cable links had to be changed so traffic is routed over the the LLU isp's network i know that the likes of sky have to buy the GEA cable links from OR in order for them to use their own back haul transit as opposed to BTW 's congested lump of useless junk

Everyone consumes the same product. BT Wholesale buy Cablelink along with everyone else.

It's not like phone lines where they are jumpered 1:1, all the operators travel on the same fibres back to the exchange and are split there.

The configuration change is made on the DSLAM port so that traffic goes into the right SVLAN, then when it gets to the exchange the switch in the exchange knows which Cablelinks to send traffic on which SVLANs to. No physical changes as all operators who want to take a feed will already have a Cablelink in place for their existing customers.

The only physical work is rejumpering the copper line to the new operator.

In reply to a post by mlmclaren:

Ahh.. so you are migrating from Plusnet FTTC > TalkTalk LLU without having to do the ADSL step in between, Yes?

Yes. Simultaneous provide of MPF LLU and migration of FTTC.

OK cheers for info guys... Still awaiting a reply to this email though so all on hold until that really!

I migrated from Plusnet FTTC to TalkTalk FTTC (direct, not Pluse8) a few weeks ago, it went fine but there was a few hours downtime.

So I've spoken with Adam Fullalove today, he has advised that they are currently not processing FTTC > FTTC as they have hit a snag with a connection that has gone live but is unable to get connected (if that makes sense) and so far it has been a lengthy battle to fix the issues with Pulse8, TalkTalk and Openreach being stumped as to what the issue is.

They have said they would do it at request though it would be under the agreement of there being a risk of issues and a please don't shout at us agreement

Apart from that a charge of £30 would be payable for migration (which is fine) but I'm rather concerned about the charges involved in starting stopped lines, new lines and also activations...

for instance, I have a 2nd line though it's been stopped... it will cost £50 to start it, which is fair, but then I would have to pay an additional £50 to get it DSL activated and then a further £30 for FTTC upgrade, this would also apply under a premises move.

The other concern was that if I move to a place that requires an engineer visit (new line) It will be £90 new line (suppose fair) and then the £50 DSL activation and £30 DSL activation...

Now these charges are fair, as they are the Wholesale charges charged to Pulse8 from Openreach, but it does make me think about costs getting a bit out of control... specially as I might not be living here for too much longer (but then might be here for another year)

and as well as the charges there still the doubt in getting the service provided!

If I place an order and its processed in the manner that Pulse8 would prefer, I could be looking at 20 days minimum to get the service changed, (10 days Ofcom ruling) and then a fair bit of that time will be spent on -3Mbit ADSL (and additional hardware required) and also the risks of losing my spot in the NGA...

Might give it a miss after all

Doesn't sound encouraging. Also the sort of worry that made me back off the FTTC migration.

Re the charges, given that all contracts are monthly, even the FTTC ones, and the phone call charges are 1ppm with no call setup charge, and lower at E & W, charging full price for all the connection bits would be fine if you knew it was just going to work at day 1.

Hmmm, and yes I agree... all the charges are fair... I've even compared them with the wholesale costs and they are all correct.

I think I'm going to back to my Zen idea... specially as I'm in the South East and the LLU coverage for Zen is quiet strong here!

I'm going to get some costs confirmed, like I did with Pulse8 first though.