In reply to a post by juzzy25:

speedtests all over the shot but it's the first 10 days so waiting for everything to settle down.

No such thing as a 10 day period.

2.2.1 Dynamic Line Management

Dynamic Line Management (DLM) is employed in GEA-FTTC. DLM constantly manages lines to maintain a target link quality (speed and stability). It does this for as long as the product exists.
At provision, the line is put on �wide open� VDSL2 line profiles allowing the upstream and downstream line speeds to run at the upper limit of the product option selected.
On the first day of operation, DLM will intervene if severe instability is detected. Otherwise, DLM will wait until the day after provision before deciding if it must intervene, provided that the line has been trained up for at least 15 minutes during the preceding day.

BT SIN 498

Edited by RobertoS (Wed 11-Nov-15 18:04:36)

Hmm interesting, you learn something new everyday.

Cheers for that, I may have to raise a ticket with Uno soon, line is stable and my BQM looks very healthy.

BT Wholesale, which I doubt if uno are using for FTTC, think there is, but it was always a BT Wholesale thing on ADSLx. Not Sky, not TalkTalk. Not O2/Be, not C & W.

It didn't ever have anything to do with the line deciding if it could go faster. This is what BT Wholesale use it for, and on Openreach FTTC if they continue to do so then it is a nonsense. It certainly isn't doing anything special to your speeds in the first 10 days.

Edited by RobertoS (Wed 11-Nov-15 21:33:44)

This is why I asked the DLM question....

Well I'm chuffed to bits with the connection and the service from Xilo / Uno

So my sync speed is:

16,961 / 59,563

My BQM is this:

BQM Graph

Speed Test from here is:

http://www.thinkbroadband.com/speedtest/button/14474...

BTW Speedtest says my profile is:

Download speedachieved during the test was - 27.58 Mbps
For your connection, the acceptable range of speedsis 43.3 Mbps-61.86 Mbps .
Additional Information:
IP Profile for your line is - 61.86 Mbps

and

Upload speed achieved during the test was - 13.51Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

The strange thing the speed never ever changes, no matter what time of day, always solid speed, good performance any time of day, it's just missing 15mb/s or so.

It's always 24 to 27, so it's definitely not connection, only ever had two disconnections, one was a reset by me and the second one was a power.

Is something jammed in the system, I don't want to raise a ticket just yet, as my speeds and performance have been rock solid.

Can anyone think as to why this might be going on??

Ruling out the router, have you tried a test hard-wired to the BT modem via PPPoE with any anti-virus software disabled.

Do try with that and if no improvement, please drop us a line.

Matt

So it is a BT Wholesale connection.

I agree with Matt on your next step, testing. It isn't normal to be consistently so far below the IP Profile.

As well as what he suggests, make sure nobody else is using the connection at the time you test. Is your wifi password protected as well?

Edit:-

So my sync speed is:

16,961 / 59,563

Not at the time you ran that BT Speed test it wasn't. It was more like 63,911 downstream.

Edited by RobertoS (Fri 13-Nov-15 17:41:55)

I can't rule out the router as the engineer left with BT Openreach Modem

The router supplied is a TG589vn v3. He (a contractor not BT) didn't know how do wire in the modem to the router even after phoning his mate, we found the router has a modem in it, we put in the login details and it connected so that's my setup.

I'll run non-anti virus test in a couple of minutes and submit a ticket.

I'm only asking out of curiosity as speeds and connection are rock solid, just seems weird.

In the first instance, we need to sort that out - he should have left you with one regardless if you have equipment with a modem or not, please raise that as a separate issue.

If you can try a test directly to the router, via cable, with any background software disabled, that'll help rule out as much as possible without directly testing the modem (which you don't yet have).

Should that not show any improvement, please raise to us and we'll take it from there!

Matt

If you read my post about the testing, before posting that about the engineer, read my edit to it .

I get on all this kind of thing tomorrow, again thanks for all these suggestions and help, especially RobertoOS who's "on it"

Now that's funny, I've found a box on a shelf that I didn't recognise, just opened it, he put the modem there!

I'll do some proper testing tomorrow.

Sit tight....