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Standard User uno
(knowledge is power) Fri 11-Dec-15 00:49:36
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Re: Migrated to Pulse8


[re: professor973] [link to this post]
 
The bit between 4-10pm is a traditional pattern of congestion on TTB's network when they have a link/route failure and are re-routing. There was a confirmed issue that we've found between those times and resolved at 9:38pm~

We saw it affect a handful of customers to a similar pattern but your line appears to have another issue as the yellow is quite high (maybe downloads/uploads in the background).

http://scrn.at/6BsmU.png as a comparison from a non-TBB BQM network.

Matt

uno Communications
t: 0800 520 0345
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host

Edited by uno (Fri 11-Dec-15 00:50:46)

Standard User professor973
(fountain of knowledge) Fri 11-Dec-15 08:40:48
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Re: Migrated to Pulse8


[re: mlmclaren] [link to this post]
 
No problem here, see Matt's explanation above.

Standard User professor973
(fountain of knowledge) Fri 11-Dec-15 08:48:45
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Re: Migrated to Pulse8


[re: uno] [link to this post]
 
Thanks Matt. Full 73 meg and low latency on all tests and stats here throughout, giving the impression it's TBB BQM having a brainstorm. Did fire off a mail to P8 after midnight last night suggesting a routing problem, something you seem to agree with. Not the first time and have not been sure if it was TBB congestion or exchange, which left me considering Sky to avoid it at one time. Don't worry about the yellow - gaming and online poker and a permanent skype link running. It is skype that raises the yellow latency, though it is handy when two of you are giving someone a thrashing on the same online poker table Lol.


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Standard User Skilty
(member) Fri 11-Dec-15 14:47:33
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Re: Migrated to Pulse8


[re: professor973] [link to this post]
 
Strangely I was having issues with Sky Fibre Pro which is why I moved to Pulse8. It had been going on every night for weeks, no congestion at the exchange according to Sky, new modem, hard wired with one device and then they put the prices up so I left.

The domestic Pulse8 fibre offering uses TTB rather than TTR so I believe there is some priority over residential traffic when there is congestion but not quite sure how it is done.

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL - 14ms Ping, Sync ~ 65.78/18.73Mbps - BQM
Standard User bobble_bob
(knowledge is power) Fri 11-Dec-15 14:49:21
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Re: Migrated to Pulse8


[re: professor973] [link to this post]
 
If you were playing poker and using skype maybe the router was dropping pings due to low priority so gives the false impression of packetloss?
Standard User professor973
(fountain of knowledge) Fri 11-Dec-15 19:12:14
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Re: Migrated to Pulse8


[re: bobble_bob] [link to this post]
 
Possibly, but Uno had customers suffering at exactly the same time, last time, my experience mirrored that of Skilty, so seems a congestion/routing issue that effects folks randomly. Other than the TBB BQM, everything whizzes along as normal at these times.

Standard User bobble_bob
(knowledge is power) Fri 11-Dec-15 19:19:38
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Re: Migrated to Pulse8


[re: professor973] [link to this post]
 
I owe you a thanks anyway. Never heard of Pulse8 before you posted about them but really happy with the service. Few minor issues (one that wasnt a ttb issue) but other than that 100% better than Coms were
Standard User professor973
(fountain of knowledge) Fri 11-Dec-15 19:40:16
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Re: Migrated to Pulse8


[re: bobble_bob] [link to this post]
 
In reply to a post by bobble_bob:
I owe you a thanks anyway. Never heard of Pulse8 before you posted about them but really happy with the service. Few minor issues (one that wasnt a ttb issue) but other than that 100% better than Coms were

They certainly try very hard to please. Always a fast friendly response, though getting to the bottom of problems and shifting Openreach would take dynamite. Four months on, I am still waiting a pavement dig for a supposed earth fault.

Standard User deleted
(deleted) Sat 12-Dec-15 16:57:01
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Re: Migrated to Pulse8


[re: professor973] [link to this post]
 
Very unhappy VM customer (paying for 100mbit and getting <5mbit in Northampton) and happened to come across pulse8 by pure chance so decided to give them a go.

Apart from having to go through a manual activation (I have no active telephone line etc) initial impressions are very good for customer service, they answered all my questions and everyone was really nice and friendly (something sorely lacking from other ISP's)

The added bonus is (if I am right) that my exchange is TalkTalk LLU so I will be on TTB network and not BTW.

The only downside is it's costing me £15 more a month over VM however it's not that much more (cheaper than BT) than most over suppliers and the rolling contract is very attractive to me.

The other reason for choosing them is I did try out Vodafone's new broadband and was very disappointed to see a sync rate of 78/20 but speeds of circa 5mbit max during the working day (congestion??) so this really has put me off signing any 12/18 month agreement as potentially I could be worse off speed wise than I am with my current provider VM.

Out of curiosity and I know it's off topic but do Vodafone use C&W and their own backhaul for internet access or is it BTW throughout?

Edited by deleted (Sat 12-Dec-15 17:08:52)

Standard User deleted
(deleted) Sat 12-Dec-15 17:25:51
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Re: Migrated to Pulse8


[re: deleted] [link to this post]
 
In reply to a post by durkasmurk:
Out of curiosity and I know it's off topic but do Vodafone use C&W and their own backhaul for internet access or is it BTW throughout?


No such thing as C&W network anymore...Vodafone bought them out yonks ago. So yes, Vodafone use their own backhaul for ADSL2+ & FTTC connections.
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