I would think that is the least OR can do considering the level of service so far, sadly, a level of service I've seen quite a bit of

I think we've eliminated that possibility, as the phone is correctly connected.

It did occur to me yesterday that he may have connected to the wrong connections at socket you are using, but then you couldn't have removed the VDSL2 filter plate.

Pulse8 believe he has bypassed the master socket which is why the DSL is not working.

That's exactly what I was saying earlier, but I've changed my mind.

Hi Dale,

Just to confirm your appointment is booked for the 08/01/2016 PM (13:00-18:00)

If you have any issues or require a different appointment then please let me know as soon as possible.

Making do with my Moto G and a little cheap MiFi box up here at the moment. Speeds quite an eye opener for a poor signal area.
http://www.speedtest.net/my-result/a/1661914335

That is pretty dam impressive specially the upload speed.

I could not agree more - Over double the 18-19 Mbps I get down south on 80/20 FTTC. Even more so when you consider the signal around here, how far south the test server was and that it was done on my 2nd. Gen Moto G, Not my partners 3rd. Gen 4G Moto G I bought her, though they are both very fast quad processor phones. I have heard folks sing the praises of 4G broadband but always thought it would be a pain and expensive. In this case though, due to a 280Kbps sync down from 7500Mbps that has been beyond EE since September, they gave us a little 4G modem and a 12 month 24Gb preloaded sim. It certainly is an eye opener for me.

Edited by professor973 (Fri 08-Jan-16 10:14:14)

Well I am connected finally it turns out the wiring in my home was fine and the OR engineer managed to connect me twice to the cabinet which caused havoc with the connection.

Only downside is over wireless and wired is the speeds are very erratic from 6mbit/sec right up to 60mbit/sec with no consistency (I think in part due to the 10 day line training etc)

Sync rate currently is 68 down 18 up and I found out my cabinet is basically on the opposite side to the road from my house so the copper is very short so if they ever release FTTP in my area I should pretty much get the max the line supports.

The main thing is I have an internet connection now and will keep an eye on the speeds over the coming weeks to see if they settle down

.

Edited by deleted (Fri 08-Jan-16 15:45:23)

Great that it is connected. I wonder how on earth he did that!!!!

There is no such thing as 10 day line training, particularly on FTTC and even more particularly on a TalkTalk Business system. It only ever was a BT Wholesale thing on BT Wholesale ADSLx circuits, where all it did was record the lowest sync in the first ten days then set a lower speed as the limit it had to fall below before a fault would be considered.

Link. (Page needs updating as above).

Openreach documentation states that the line is initially set on an open profile so connects as fast as it can, and will normally be adjusted downwards if necessary at the end of day two.

In most cases it should be in a fairly stable state after day three.