Is your number identified if you dial 17070 ?

Yes.

That would indicate you're on the TTB kit still and something TTB will need to fix.

Matt

Yup nothing changes there

Ok thanks. So any reason TTB would remove me from the RADIUS servers?

If related to their systems issues the last few weeks, they might not even know.

Likely cause is a system issue or just admin error. Shouldn't take too long to fix.

Matt

Say if they deleted me by accident last week, wouldnt that have booted me off the network straight away? Weird it only happened after rebooting the router. Unless authentication only happens once when you first connect

Shame P8 dont work weekends so probably be Monday now before a fix

Not necessarily. You probably held the session and it finally dropped when the router went off.

Matt

Cheers Matt. I assume its a RADIUS server issue. Cant see why else they cant find me on the 'portal' as they describe it when doing a phone number search

Not bound to. My router held on to a Pulse8 IP address and my TBB BQM kept monitoring it for a full two days after a switch to Uno. Router power cycle grabbed the new connection. Can't explain how it happens after you have left, but seen it before.

This doesn't exactly make P8 look good... specially when they're contacting Openreach who they should know will quiet rightly say the "line is syncing with them and that theres a dial tone present, so go away"

and seriously no support at all at weekends? That's not very good for some IMO.