In reply to a post by bobble_bob:

Neil from Timico did say ex adsl24/coms customers would be let off the charge for leaving but only for a period of time. Do any other ISPs charge you to leave?

They never once told customers about it though. OK it was in their T&C but who reads them

Yes. Uno charged me to leave.
We are fairly certain that this was not mentioned on the website at the time we signed up and understood that the one month rolling contract meant there would be no additional charge.
More fool us *sigh*.

In reply to a post by sylphe:

Yes. Uno charged me to leave.
We are fairly certain that this was not mentioned on the website at the time we signed up and understood that the one month rolling contract meant there would be no additional charge.
More fool us *sigh*.

You have to pay to the end of the contract, otherwise that would be theft.

In reply to a post by BatBoy:

In reply to a post by sylphe:

Yes. Uno charged me to leave.
We are fairly certain that this was not mentioned on the website at the time we signed up and understood that the one month rolling contract meant there would be no additional charge.
More fool us *sigh*.

You have to pay to the end of the contract, otherwise that would be theft.

And as I already said - there was no indication of this at the time! If there had been then I would not have signed up!

So you're saying you're entitled to free Internet. I don't think you are. You have to pay, like everyone else.

In reply to a post by BatBoy:

So you're saying you're entitled to free Internet. I don't think you are. You have to pay, like everyone else.

What rubbish! I can see you are a cheerleader for Uno, but you are being ridiculous.

I'm saying that I far as I was aware I was paying a monthly charge and there was no leaving charge mentioned.
If a leaving charge had been mentioned then I would not have signed up.

In reply to a post by sylphe:

In reply to a post by BatBoy:

So you're saying you're entitled to free Internet. I don't think you are. You have to pay, like everyone else.

What rubbish! I can see you are a cheerleader for Uno

Hardly!

I'm just pointing out where you are wrong, even though you think you are right.

In reply to a post by BatBoy:

In reply to a post by sylphe:

In reply to a post by BatBoy:

So you're saying you're entitled to free Internet. I don't think you are. You have to pay, like everyone else.

What rubbish! I can see you are a cheerleader for Uno

Hardly!

I'm just pointing out where you are wrong, even though you think you are right.

No you're not.

Someone asked if any other ISP charged you to leave. I replied that Uno do. That is correct.

I said that so far as I was aware when I signed up there was not a leaving charge. That is also correct.

I have not said that I was entitled to free broadband as you claim.

So when does your contract with Uno end?

In reply to a post by BatBoy:

So when does your contract with Uno end?

I replied here to the question of whether any other ISPs charge you to leave.

Uno does.

In reply to a post by sylphe:

I replied here to the question of whether any other ISPs charge you to leave.

Uno does.

It all depends on the agreement you made when you signed up. It's always best to read contracts so there are no surprises.