Do wake up Boy - I am not offering a service!

+1
Having been very active on these forums for ten-and-a-half years, as opposed to a few days over two months for 23Prince - unless it is a replacement nick, xilo/uno has always had a good reputation for broadband and customer service, and in the last few years has certainly been the most highly praised in those respects of all ISPs that have been mentioned here in that 10.5 years. ISPs both large and small.

I suggest in professors973's case there is some specific problem, and in 23Prince's case perhaps two specific problems.

The former I know reasonably well, and in the past we had vitriolic arguments here. Those days are long gone and we get along with each other very well. Even when we disagree on things. As friends do.

The latter seems to have a very confrontational, aggressive and unpleasant attitude in various threads to all those who choose not to bow down. To both ISPs and other posters. Not someone I would like to meet socially or professionally.

With respect to his problem with uno, I suggest the problem lies within himself. Matt is a very decent successful businessman and a gentleman.

Edited by RobertoS (Mon 07-Nov-16 23:14:14)

Well said Bob. I know I can ruffle feathers by simply saying it as it is, or as I see it. I can reply to a post that I have only half grasped and cause chaos. But if I am wrong I will say so, An example is when I went off half cocked when leaving Uno to convert to BTW with the intention to return, but my migration was considered a cease and off I went. I hope I have made it clear since, that up until that point, Uno were the best ISP I had encountered and would have returned if I could as you know. A few billing gremlins as I left and me being me kicked up a bit when I was told I was wrong about incorrect billing. Something that continued after migrating away from Puse8, so that sort of thing happens, just like the single thread congestion I have with Aquiss, another ISP with a good reputation. Zen have the same problems of late. As you say Bob, we can now disagree without the personal abuse we often see within fora - Especially when you have a problematic line or service that follows you like me

Edited by professor973 (Tue 08-Nov-16 09:59:24)

All change again - now saying a cease on my line AGAIN. That's some flaky checker.
https://i.imgsafe.org/12f5f57b14.jpg

Another previous (broadband) and current (for hosting) happy customer of Xilo / Uno and will be back with them on the 21st for broadband and phone. The best small ISP I have been with. Hardly ever had to phone CS, but when I did, the service was the best, problems always solved quickly.

We're currently not able to offer you any services

O_o

It would seem tho that for some reason uno are been picky e.g. not wanting to take on sky customers.

In reply to a post by Chrysalis:

It would seem tho that for some reason uno are been picky e.g. not wanting to take on sky customers.

If you're MPF, that has been always the case. We cannot look up services on numbers on MPF.

Matt

In reply to a post by professor973:

New twist to the 'Nothing wrong with the Uno checker' saga https://i.imgsafe.org/0e8432a122.jpg

The interface to the OR checker was having issues (i.e timeout) so that is returned.

Your other issue about a cease is due to their being a pending order on the line, also expected based on the line status.

Matt

is your migration away from Aquiss BTw (?) ADSL to AA for SMPF TTB xDSL? And BT based line rental stays with Pulse8?

In reply to a post by uno:

If you're MPF, that has been always the case. We cannot look up services on numbers on MPF.

Matt

If the poster professor973 was on uno TTB MPF could that have been the reason xDSL availability was previously not showing on your line checker?