Cuckoo are just reselling the offerings from one of usual big guns who allow other people to resell and rebrand their own offerings (BT Wholesale, Zen, TTB and/or some altnets). This means Cuckoo don't do anything network wise, they don't have peering arrangements or their own network kit for their customers. They are essentially a marketing and billing company, they even admit to this on their website and their start up "story" https://www.cuckoo.co/blog/building-a-broadband-comp...

Not necessarily a bad thing if the price is right.

Getting to use TalkTalk's network and not having to deal with TalkTalk seems like a good deal. The price is decent as well for rolling monthly contracts.

In reply to a post by jpm:

Getting to use TalkTalk's network and not having to deal with TalkTalk seems like a good deal. The price is decent as well for rolling monthly contracts.

Absolutely, although we don't know who they are using exactly.

The pricing is really good but monthly rolling contracts could be their undoing if customers start using them simply because they only need broadband for a short time (students, people in temporary accommodation etc), and leave before Cuckoo have covered their costs for that customer. There is a reason that most ISPs charge a premium for monthly rolling contracts from day one, if they do them at all! If they are as good as they say they are, why wouldn't someone who is willing to show them some loyalty in order to receive some back, not be happy to commit for 12 months as they are conditioned to already with other providers?

Good luck to them, they seem honest and upfront and the monthly contract has the benefit of letting people try them without too much risk.

Edited by E300 (Thu 14-Oct-21 16:08:57)

I also notice that a static IP address is £1 per month extra, and their website does not say whether that is just an IPv4 one, or an IPv6 one too.

.

Edited by professor973 (Thu 14-Oct-21 20:14:21)

I should have dug a little deeper; they only provide IPv4 at present - https://www.cuckoo.co/help/broadband/is-cuckoo-inter....

mmmm. You do know who zendesk are right?

They do according to Alex from Team Cuckoo in this thread - https://community.cuckoo.co/t/what-are-your-burning-...

We’re using Openreach as the bottom layer and TalkTalk Business’s LLU network.

Zendesk has nothing to do with Zen Internet.

In reply to a post by tboorman:

They do according to Alex from Team Cuckoo in this thread - https://community.cuckoo.co/t/what-are-your-burning-...

We’re using Openreach as the bottom layer and TalkTalk Business’s LLU network.

I think you have a typo in your url above (missing an open square bracket at the end)

Quite astounded in the second part of that answer that the CEO and founder of an ISP does not know what AS numbers, peering and upstream transit arrangements mean - even if you don't have any....you should be able to provide an intelligible answer.

That's like going to the dentist and asking where he buys his pharma and dental supplies from and him not knowing.