I have scheduled a switch to their 1 Gbps FTTP package in July next year, so I would appreciate it if you could update us on how things are with them in a few months' time.

I have found customer service to be every bit as good as the reviews claim, with an enquiry in the early hours on a sunday prior to my switch answered at 8:00am that same day. The £29.00 80/20 Talktalk Busines they sell is very good, and unlike the more expensive Pulse8 resold TTB I was once with, there is no switch to unbundled. The same price for double the speed of my unreliable Zen was a no brainer for me. Despite making very few calls via landline these days, I certainly avoided Zen call charges, so Cuckoo calls at less than 0.5p per minute are an option. Even the 9ms Zen latency is bettered at what is now coming into peak time, though test sites and reported latency etc seems a random number from some lol, but Aal good at nearly 400m from the cabinet. https://www.speedtest.net/result/12277663338
https://i.speedof.me/211103163858-982

Edited by professor973 (Wed 03-Nov-21 16:42:13)

Thanks for the update. I just hope that their customer service is able to cope with the volume of customers that are likely to be joining them.

Selling the same TTB with a rolling contract and cheap calls has not seen Pulse8 absorbed elsewhere.

Everything I dig up is good.
https://twitter.com/CuckooInternet/status/1446077958...

Hopefully they will be able to offer static IPv6 addresses by the time my switch is due. That depends on TTB though.

Post deleted by seb

In reply to a post by Thornhill5:

For those that can get Full Fibre via Openreach FTTP, I would say Cuckoo is someone to definitely consider.

Seems from all your posts about them you are a huge fan, I'm personally not convinced they are a provider I would want to be with but each to their own.

Just received an unsolicited private message from Thornhill5, its an advert for Cuckoo packages. This person I assume is employed by Cuckoo to promote them in forums such as this.

ONE GOOD reason not to use them, as they use shady practices with staff masquerading as impartial customers, so can you really believe trust pilot or any review is genuine? Not sure how I can report this on Thinkbroadband.

In reply to a post by E300:

Just received an unsolicited private message from Thornhill5, its an advert for Cuckoo packages. This person I assume is employed by Cuckoo to promote them in forums such as this.

I suspected that was the case when I made my post as 6 out of the 9 posts from Thornhill5 in just over an hour of registering on this site had Cuckoo in them.