Well isn't this lovely

I'm slightly baffled by the motivation to support a PLC over that of a family run business, but each to their own I guess.

There is a heck of lot more to us than price, but if that's your metric, then I guess you win top trumps...congrats!

Well martin i am half way into my switch to becoming part of the family

In reply to a post by aquiss:

Well isn't this lovely

I'm slightly baffled by the motivation to support a PLC over that of a family run business, but each to their own I guess.

There is a heck of lot more to us than price, but if that's your metric, then I guess you win top trumps...congrats!

Martin,

If Aquiss fans are going to quote price as a justifier then its only fair to fact check what they are saying, I am not here to beat up on Aquiss but we do have to be honest, don't we?? If people want to quote customer service or static IP or a multitude of other reasons why they pick Aquiss then thats a different matter but price is so easy to check

As an aside regarding your comment about choosing a PLC over a family business, I hope you and your family practise what your preach and do all your purchases from a local corner shops rather than any of the larger retailers

I'll ignore your sarcastic comments at the end as its no better than throwing a toy out of the pram.

Edited by PCJM40 (Thu 13-Mar-25 17:15:19)

In reply to a post by GoWest:

Aquiss would also win over 24 months as there are no annual or end-of-contract price rises.

I'm not sure if the 'no end of contract price rises' is guaranteed as Aquiss appear to be able to change prices outside of the 12 month contract period.

Nothing is ever guaranteed when it comes to services and prices. I can only call it as I have experienced it. Aquiss REDUCED my contract price when I was still in my minimum term over 3 years ago, and it hasn’t increased its contract price in the 2 years and 11 months since the end of that minimum term. That said, other comparable ISPs (IDNet and Zen) have reduced their prices slightly for some of their FTTP products.

I admit that I have considered switching but consistent service does come into the equation. If you email Aquiss support you will get a response in minutes usually from Martin himself. I recall that one customer managed to clip his external fibre cable whilst strimming his lawn. He reported that Martin managed to get it fixed the same day.

In reply to a post by PCJM40:

]I thought I would go and fact check the accuracy of your post as I know some try to dabble with the facts to suit their claims and found the following for a 24 month BT contract compared to 2 x 12 month contract for Aquiss with the initial 6 month half price deal.

500Mbps download speed

BT

Initially £39.99 a month then from 31 March 2026 - £42.99

Cost (12 x £39.99) + (12 x £42.99) = £995.76

Aquiss

Initially £25.00 for 6 months then rising to £50.00

Cost (6 x £25.00) + (18 x £50) = £1050.00

Conclusion

Aquiss over the 24 month period is £54.24 MORE expensive.

Well if you decided to compare Apples with Pears (as you have done comparing a 12 month deal with a 24 month one, then BT would be in a position to offer a better deal... but I am not signing a 24 month deal am I.....

what was that about dabbling the facts.....

In reply to a post by PCJM40:

]Martin,

If Aquiss fanboys are going to quote price as a justifier then its only fair to fact check what they are saying, I am not here to beat up on Aquiss but we do have to be honest, don't we?? If people want to quote customer service or static IP or a multitude of other reasons why they pick Aquiss then that's a different matter but price is so easy to check

As an aside regarding your comment about choosing a PLC over a family business, I hope you and your family practise what your preach and do all your purchases from a local corner shops rather than any of the larger retailers

I'll ignore your sarcastic comments at the end as its no better than throwing a toy out of the pram.

if you are having a dig at me by calling me a fanboy then you have killed your own argument with petty name-calling...

If however it's directed at anyone who has spoke in favour of Aquiss, it's still name-calling!

In reply to a post by CJT:

I am not signing a 24 month deal am I.....

No one said you was fella, thats why I said 2 x 12 month contract for Aquiss. If you leave Aquiss after the first year which is the sensible move then fair enough but if you stay for a second year which is extremely likely for most people then the numbers I show are spot on.

Edit: Just to add to this, you go into a shop to buy some water, one brand sells only 500ml bottles and another brand sells both 500ml and 1L bottles. You know going forward you are going to need more than 500ml of water so do you compare only the 500ml bottles or do you check if buying the 1L bottle is better value compared to 2 x 500ml bottles?? I know what I would do

Edited by PCJM40 (Thu 13-Mar-25 17:38:28)

In reply to a post by CJT:

if you are having a dig at me by calling me a fanboy then you have killed your own argument with petty name-calling...

If however it's directed at anyone who has spoke in favour of Aquiss, it's still name-calling!

Calm down, fanboy is a well used term for someone who has only positive things to say about a provider, normally its used in conjunction with Openreach but can equally be used to reference those of other providers. If you are sensitive and was offended then I apologise.

Edit: So not to upset you any further I have removed the word 'boy' from my previous post.

Edited by PCJM40 (Thu 13-Mar-25 17:19:45)

In reply to a post by PCJM40:

If Aquiss fans are going to quote price as a justifier then its only fair to fact check what they are saying

I have never seen an Aquiss customer claim they are the *cheapest* ISP out there.

But if you factor in the in-contract price rises from other ISPs, and/or out-of-contract price rises, there's often not a huge difference. £54 over 24 months is £2.25 per month. To me, it's well worth the premium; for others, the cheapest is what they want.

Are all the ISPs the same? That's for each person to make their own judgement on - it's the point of a free market. Both have customers who are happy to pay them.