I didn't see any disconnects like I thought I would.

I have asked, but no one has come back to me yet.

Hi again all,

Just received an email from Gigaclear!

Service may be unavailable between 23:00 7 July 2025 to 06:00 8 July 2025.

Fingers crossed this is the fix we have all been waiting for!

In reply to a post by twofacedtrout1:

I didn't see any disconnects like I thought I would.

I have asked, but no one has come back to me yet.

Looking at how GC are dealing with this, I'd say they are out of their depth in providing 3 basic things.

1.) Communicating effectively with their affected customers.
2.) Being able to identify quickly and resolve capacity problems in their network. They instead do the same old thing that every ISP does, blaming end-user setup instead of listening to and examining the evidence. I've been reporting capacity issues since early April when they activated IPv6.
3.) A "disaster recovery" plan, for when an area is drastically affected by long term issues.

I do not see any evidence of a service outage, no.

How was everyone's broadband last night? Couldn't believe how good mine was.

Is this what broadband should be lol

In reply to a post by twofacedtrout1:

How was everyone's broadband last night? Couldn't believe how good mine was.

Is this what broadband should be lol

Morning, my line was flat as well last night, however we've seen this before, where a random day has had zero issues, so will wait and see if this carries on throughout the next 7 days up until the planned fix next week.

Looks like (fingers crossed) they have fixed or changed something because two nights running now there have been zero issues for me in Tiptree now.
My Broadband Ping

Everyone should of seen the outage last night.

Just waiting on confirmation but this should be the fix for all these issues!

Fingers Crossed!

Just through I'd check in and see how everyone was getting on, is the issue resolved for those reporting issues now?

I'm pleased to say no issues since it was resolved in our area, back to normal. We have given notice on Sky Q so all our UHD/4K TV will be through the Apple TV box using Now TV, Apple TV+, Disney+, Paramount+ and Amazon Prime plus the usual iPlayer, ITVx, CH4, CH5, etc.

iPlayer finally supports subtitles on Apple TV so that is a big deal and just in time for our switch away from Sky Q.

Also noticed this that seemed to be a global maintenance (we had a brief outage around 2am for about 10 minutes):

Please be advised that scheduled maintenance will take place between 23:00 and 06:00, during the period of 18.08.2025 to 19.08.2025.

This maintenance may cause a brief service interruption of no longer than 10 minutes.

We have had another notification of maintenance on the evening of the 20th August.

In reply to a post by DatabaseJase:

Just through I'd check in and see how everyone was getting on, is the issue resolved for those reporting issues now?

I'm pleased to say no issues since it was resolved in our area, back to normal. We have given notice on Sky Q so all our UHD/4K TV will be through the Apple TV box using Now TV, Apple TV+, Disney+, Paramount+ and Amazon Prime plus the usual iPlayer, ITVx, CH4, CH5, etc.

iPlayer finally supports subtitles on Apple TV so that is a big deal and just in time for our switch away from Sky Q.

Also noticed this that seemed to be a global maintenance (we had a brief outage around 2am for about 10 minutes):

Please be advised that scheduled maintenance will take place between 23:00 and 06:00, during the period of 18.08.2025 to 19.08.2025.

This maintenance may cause a brief service interruption of no longer than 10 minutes.

We have had another notification of maintenance on the evening of the 20th August.

Issues seem to be resolved here, however a massive latency issue still persists from the Fire TV sticks and the Fire cube I have installed here when selecting content from Amazon, so guessing it's a routing or CDN issue at Amazon's end. Just had a email notifying of a overnight system outage planned for the 26th to 27th August.