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I have noticed an increasing amount of spam from the Plusnet User Group on this forum, ie the e-mail sticky at the top and also now another post spamming for feedback.
PUG is an *unofficial* website for Plusnet subscribers but it seems they have obtained privilages on this forum to spam at will.
As the ADSLGuide FAQ states; "We do not allow users to post advertisements or commercial solicitations on our forums." As far as I can see the PUG posts are advertising for feedback on their site.
Would people be happy if I started spamming here for subscriptions to Pissnet, another *unofficial* Plusnet forum or do PUG get special dispensation?
If PUG are to continue to spam here, at least put PUG in the subject field so I can ignore the thread.
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"PUG is an *unofficial* website for Plusnet subscribers but it seems they have obtained privilages on this forum to spam at will. "
That is incorrect, they have NOT obtained privilages as you put it
Want to complain then the procedure for doing this is in the FAQ's of the BBS
Andrew
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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When posts from other sites are discussed here, it`s stopped. The reason given is the other place is the correct place to discuss. As far as the PUG site is concerned it is a closed shop, PN customers only.
Yet PUG is permitted to tout here for assistance. I wonder why, is it because this site has a wider readership than PUG???.
I think if PUG wish to appeal for assistance here, they should allow free debate for all on their own site.
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Register (or login) on our website and you will not see this ad.
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In reply to:
Yet PUG is permitted to tout here for assistance. I wonder why, is it because this site has a wider readership than PUG???.
Maybe they are here to fill the void left by the PN reps leaving in a huff. It could be that PN is asking PUG users nicely to post PR-friendly material on here  They certainly have been jumping in on adslguide like never before since the paid-employees walked.
I agree with your points. You are spot on IMO but its upto the site operators to apply their rules as they deem fit.
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"When posts from other sites are discussed here, it`s stopped"
Sometimes they are, sometimes they aren't.
PUG is one of a few channels left open to Plusnet users to get resolution, do you want us to BAN all posts by members of PUG? How about posts that are critical of PUG too?
If everyother posts turns into a PUG post, and ends up in end-users not getting their posts seen then we will do something, but at present the main problem is those complaining. Going on the number of posts from users with problems at today, a lot of people are looking like characters from a Victor Meldrew episode.
Andrew
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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In reply to:
Sometimes they are, sometimes they aren't.
Inconsistancy
In reply to:
PUG is one of a few channels left open to Plusnet users to get resolution,
Is this an Official Support Forum???. PN has decided it wants customers to contact them via the "question" system. Who are you to decide differently. If members wish to post about problems here, they will be helped by other members, PUG or otherwise.
In reply to:
If everyother posts turns into a PUG post, and ends up in end-users not getting their posts seen then we will do something,
So PUG have carte blanche to spam this forum all they want  . What do you mean by end users?. Are you refering to members of this site, or customers of PN?.
In reply to:
but at present the main problem is those complaining.
Interesting observation.
In reply to:
Going on the number of posts from users with problems at today, a lot of people are looking like characters from a Victor Meldrew episode.
Funny that, when I said something similar I was jumped on
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"So PUG have carte blanche to spam this forum all they want"
You are entitled to your opinion, but it is incorrect.
If you look at the volume of posts a couple from PUG, (and by PUG I mean official ones rather than just posts by members of PUG) then these are a lot fewer than the posts from those saying they shouldn't be allowed to post, or that is the inference of what they are saying.
Really I am getting to the point where it seems no-one is interested beyond the chance to score points against other parties.
Andrew
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I think that PUG have replaced Plusnet staff on here in order to continue the spinning.................
Michael
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In reply to:
I think that PUG have replaced Plusnet staff on here in order to continue the spinning.................
Glad I'm not the only one to have noticed that
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In reply to:
Really I am getting to the point where it seems no-one is interested beyond the chance to score points against other parties.
That`s your opinion but it`s incorrect. If you construe asking a question as scoring points, again you are incorrect.
This is a forum for members of ADSLGuide first and foremost. It`s NOT an official or unofficial support forum for ANY ISP. I`m sure no one has any issues with PUG members posting as members of this board.
The grey area is when they post in an official PUG capacity requesting members to go to the PUG forums. The sole purpose of doing so is to stifle debate on their activities in here.
As Pod said earlier would you permit him to post requesting members go to his site???.
I think you need to balance the rights of members of ADSLGuide to query any post, over the interests of a self elected usergroup.
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God you lot are never flaming happy. You moan when you don't know what is going on and then moan when we tell you and give people the chance to get involved. Now how did the line go "I don't believe it"...
Ian
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There is a difference. You conducted your collating in here, open and transparent. Not hiding on the PUG forum
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Yes but it was a right pig to manage, keeping things in one place is massively preferable.
Ian
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I supported your actions and the way you conducted it in here. If I remember correctly it was Mike, pcsni who highjacked the thread and attempted to take it off topic.
I have a problem when a post is made in here asking people to go to a closed board. I ask myself why. Could the reason be to prevent open debate. If information is sought it should be collected from the Forum that the request was made in.
I felt your excercise was usefull in that you were willing to accept suggestions from the so called "anti group", which in my opinion was the way to go. I would have thought that members of PUG would have learned from that excercise, but obviously I was wrong.
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"The grey area is when they post in an official PUG capacity requesting members to go to the PUG forums. The sole purpose of doing so is to stifle debate on their activities in here."
Now I wonder why that could be? Do you think it's possible they want a debate in which PluNet customers get a word in instead of the attack, attack brigade on here?
Could it be the matters being discussed only affects PlusNet customers so is of no concern to anyone else?
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They are at liberty to post and bar whom they like on PUGwash, but if they touit here, then they should expect the debate here.
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So far the only debate has been whether they can have a debate here, no-one has actually debated the issues at all.
Andrew
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Sorry, can you point me to the forum rules where it says that anything posted on this forum has to be debated here. Can you point me to any rules which say you cannot make people aware of a debate that is taking place on another forum.
I think what's getting up some peoples backs is they can't get onto the PUG forum to disrupt it like they can here.
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reply removed by RogN
Edited by deleted (Tue 08-Aug-06 10:21:02)
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Isn't it damn anoying when you can't get at a debate to disruppt it.
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No, not concerned about what is or is not said on PUGwash, I trust that they will have some effect on PN and get them back to what they used to be. That's the interest of posters on here. Perhaps you have a different agenda for your actions here.
When I went to PN it was because they were the bees knees, when I left it was because they kept stinging their customers.
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"Can you point me to any rules which say you cannot make people aware of a debate that is taking place on another forum."
Perhaps you will take your own advice in future!
http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=plusnet&Number=2591864
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Because the other thread is closed now.
People need to remember while we welcome debate a primary goal of the site is to provide somewhere for people to come and ask questions, very often people have simple questions, but far too often rather than give a simple answer things have spilled out into a debate on semantics, morals and such like.
Andrew
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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