That is what I have replied to above. Raise a ticket and ask for a MAC code. You could ask them to fix it but it seems you have tried that already. For a MAC code you do have to raise a ticket, that is the only way they generate one.

rsharma,

Thank you for the advice, that is just type of thing I wanted to know. Sorry if you think I have had a rant but, i really am just totally fed with this supplier.

I`m sorry, if the existing customer had titled his post with the correct name of the supplier, I might have been inclined to help him.

You are welcome and I do understand.

Without getting into an argument with you I want to state the obvious here. If someone is at the end of the tether and has tried everything possible to resolve it then a little rant or venting frustration is fairly normal. Either you can help him or you can't but to post what you did in no way helped his position. If you want this forum to be for help to customers you too will have to act in the same way that you ask others.

If someone wants genuine help, then labelling the post "Pluspit" is not going to acheive anything. The people able to offer real help will simply assume its yet another plusnet rant and skip it. In my opinion. I also find it odd that for someone who has so many customers with plusnet, and has had problems in the past, this as his first ever post on ADLSguide.

Why are you trying to put a username and password into the router if it has no synch?

>>I have just made the mistake of signing up my umpteenth client to Pluspit! I swore a month ago I would not recommend anymore, but being stupid I have!


Was it greed for the referral that made you make this mistake ? Even tho you swore a month ago that you would not recommend plusnet to anyone . Its the only explanation i can think of to why you recommended plusnet, when you obviously hate them so much

This is just my humble observation .

I believe as long as you keep your account as a dialup-PAYG only one, then you should get all your referral credit still, transferred to you into your bank account.

In the event that the router does get a sync then it will start "just working".