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Standard User caesar_salad
(experienced) Fri 06-Oct-06 22:42:35
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Re: 8MB Upgrade e-mail


[re: deleted] [link to this post]
 
In pretty much the same way that some people call it BT line ADSL even though they don't have any contact with BT

Seriously though, if the OP is scared of being placed on LLU then they could always check with the BT Speedtest to see if they have after they have been migrated to the new connection:

Instructions here!

http://usertools.plus.net/tutorials/id/27

If they are on LLU then the BT login details won't work.

=========================

Plus.net: "We can't predict the future"

Plus.net: Beware of The Leopard

My spelling mistakes are all my own

Edited by caesar_salad (Fri 06-Oct-06 22:44:40)

Standard User diggydog
(learned) Fri 06-Oct-06 23:03:13
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Re: 8MB Upgrade e-mail


[re: caesar_salad] [link to this post]
 
In reply to:


Well, it doesn't mention LLU here so it sounds like you are safe for the moment...




Well if it's not LLU then hopefully things should be OK. I stick with it.
Standard User deleted
(deleted) Fri 06-Oct-06 23:52:38
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Re: 8MB Upgrade e-mail


[re: caesar_salad] [link to this post]
 
I stand corrected
Tiscali LLU it is


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Standard User caesar_salad
(experienced) Sat 07-Oct-06 00:11:32
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Re: 8MB Upgrade e-mail


[re: diggydog] [link to this post]
 
Yeah, things are slightly better on DSL Max though there are some teething problems with that too.

BTW, did you use the LLU opt-out which is on the trials.plus.net webpage to prevent you from being migrated over to LLU when it arrives at your exchange?

I've heard of customers on Plus.net being migrated to DSL Max and then not long afterwards being migrated to LLU.

=========================

Plus.net: "We can't predict the future"

Plus.net: Beware of The Leopard

My spelling mistakes are all my own
Standard User diggydog
(learned) Sat 07-Oct-06 09:05:35
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Re: 8MB Upgrade e-mail


[re: caesar_salad] [link to this post]
 
In reply to:


BTW, did you use the LLU opt-out which is on the trials.plus.net webpage to prevent you from being migrated over to LLU when it arrives at your exchange?



Thanks, just opted out now. :-)
Standard User phantom2080
(newbie) Sat 07-Oct-06 09:46:35
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Re: 8MB Upgrade e-mail


[re: deleted] [link to this post]
 
I got one of thoughs mails yesterday lol
I have been on 8Mb for over 2 months and they are now telling me about it lol

I am sinked at 7616 down and 448up and i cant complain speeds have been fine for me on max

loads of peeps on the plusnet forums got this letter also even though they have been maxed for ages.

Edited by phantom2080 (Sat 07-Oct-06 09:55:17)

Standard User caesar_salad
(experienced) Sat 07-Oct-06 10:27:19
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Re: 8MB Upgrade e-mail


[re: phantom2080] [link to this post]
 
Maybe Plus.net don't know how many of their users are already on the DSL Max products?

Admittedly the CSC even had difficulty knowing when a user was migrated to Tiscali LLU and insisted that the user was still on Max even though the signs said that they weren't.

=========================

Plus.net: "We can't predict the future"

Plus.net: Beware of The Leopard

My spelling mistakes are all my own
Standard User mooo
(committed) Sat 07-Oct-06 17:13:02
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Re: 8MB Upgrade e-mail


[re: caesar_salad] [link to this post]
 
Its not very hard for an CSC agent to find out if a user is on LLU or IPStream.
All he/she needs to do is to check e.Co. If there is a cease order for a LLU transfer, it means the user will be transferred to Tiscali LLU. Also the agent has access to Tiscali read only provisioning system as well just to double check. If there is no cease order and the asset is still current then, the user is still on IPStream.
The CSC agent should have access to both systems.
I know sometimes they dont give e.CO out after working after a certain period of time as last thing they want is someone placing a cease on someone line by accident

Moo
F2S GW2 Pipe
Sheffield - Sharrow Exchange
Uncapped 8mb subject to FUP
F2S 8mb Easynet LLU
aka mookhan on AG
Ex PlusNet CSC Agent

Edited by mooo (Sat 07-Oct-06 17:13:38)

Standard User caesar_salad
(experienced) Sat 07-Oct-06 17:42:19
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Re: 8MB Upgrade e-mail


[re: mooo] [link to this post]
 
It would depend on whether or not the CSC person was able (as in had the knowledge) or had the will to do so, of course but IIRC ths forum has a few threads where people have complained that the CSC didn't know that the user had been migrated to Tiscali LLU and where still insisting that they try the BT login speedtest

Apparently it has been said that Plus.net aren't given a definative list of people who are migrated over to LLU by Tiscali.

=========================

Plus.net: "We can't predict the future"

Plus.net: Beware of The Leopard

My spelling mistakes are all my own
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