Change of package - any timers reset?

Hi eveyone, hopefully a quick and simple question....

A friend has had a "legacy" Broadband Plus package for nearly three years now, so things like the activation charge have been written off etc. etc.

I was thinking of suggesting a sidegrade to the current Option 2 package which is the same monthly price (�14.99) but I think the free period (00.00-08.00) and slightly less harsh traffic shaping profile would be preferable.

If we did change packages, are any contract lengths or other timers reset? I see that the notice period is 1 month for Option 2 (which is fine). Are there any other things to be aware of?

I'm trying to cover the bases, since a possible house move in a couple of months time might require cancellation of the service, and I don't want to suddenly find out that there's some sort of lock-in or minimum period enforced due to the change in package.

Also, I take it that as an existing customer they don't send you the free router (certainly don't need it!) as I see that as a new customer, you have to keep the service for 12 months or you get charged for the cost of the router.

Thanks a lot,

Kippy

If you took the router the 12 months or pay the cost rule would apply.

If you don't take the router the notice period would be one month. This would then mean they could get the free house move (if they stayed for a year after the move).