FAO:- Metronet James - Ticket No 27453179

James (et al)

Can you please ensure that the above Ticket No is progressed.

I'm leaving PN (after many, many years) & I would like to ensure that my PN Account (once the Broadband is migrated) is NOT closed, but transferred to a Dial-Up PAYG Service. I'm requesting this as I want to ensure that any emails are NOT lost following the transfer.

Many, many, many thanks to you & your colleagues for your very notable support on this Forum (& the plusnet.service.customer-feedback NewsGroup).

Regards,
John

Hi, James,

Ticket has been responded to & it has been confirmed that my account will be transferred to a Dial-Up PAYG.

Many thanks & best regards,
John

Thanks John.

All the best in the future.