Is webmail working

or is it just me..?

Have tried with all the four mailbox accounts in our familly and it won't accept
any of them. Have read the FAQs and things too!

Thought I might ask generally before contacting support.

Meldrew

Mine's working ok.

Mine's OK too. Something odd going on at your end, I think.

A couple have mentioned it on the plusnet forums too, others are ok, so there's something going on.

TVM. I will have a word with support if it does not work over the weekend.

Meldrew

I've been unable to retrieve email from Waitrose (Plusnet) since yesterday around 3pm. I've got a ticket open and they've acknowledged there is a problem. No ETA ("try again later").

As would be expected with Plusnet's "open and honest" relationship with customers, their Service Status does not indicate any problem with email.

My mail client appears to connect ok but finds no email to retrieve. (I've sent many test emails to my account). Webmail gives a user authorisation error.

So that's 30+ hours without ability to receive email.

I've also requested my MAC code. They don't seem to be in much of a hurry about that either.

At least it confirms that its not my fault - but it does not help
you!

Meldrew

Is this still a problem? If so PM me your username and I'll take a look and see what's going on.