You're right - I should have added the usual provisos.
You need to test with a
standard corded phone connected directly to the test socket at the master. (If the master is not an NTE5 with a removable front plate you need to test at the master with nothing else plugged in to any extensions - disconnect your extension wiring if possible - no broadband equipment must be plugged in.)
If the phone line is still noisy then report a voice fault as above.
plusnet BBYW Pro
Edited by paulby (Thu 12-Mar-09 13:45:33)