could a plunset rep look at this ticket

as the title

32358257

In reply to a post by adamtemp:

as the title

32358257

Hi Adam you just missed Orbrey as did I, I've been chasing him all day on and off

I use the PN community forum but not had a reply today .... yet

Got replies yesterday OK, just don't be in a hurry to get them

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Edit > > From My Account ... got a reply to my ticket from Mand at 4:42pm

Better late than never
Well done the Comms Team

Edited by Apprentice (Fri 05-Mar-10 17:09:42)

thanks

not too urgent as ticket not replied to yet just ongoing max sync issues on poor connection ( old ali cable)

Maybe a Comms Team member will check out this forum sometime today with it being the start of the week.


Edit > corrected ISP's name

Edited by Apprentice (Mon 08-Mar-10 13:05:46)

You expect Plunset reps here?

Well spotted Bob

Should have gone to Specsavers

Hi Adam,

I've had a look and the ticket's been responded to - essentially we need to get a fault raised in order to get any kind of repair work done on a line. If there is a fault present then we'll certainly push to get this done for you, but the line profile looks correct and I can't see any kind of intermittent drops on there.

Matthew

Thanks

It is ongoing alumininum cable degrading with a new 100 pair copper laid to the industrial estate last year

Openreach said if it go worse then ask for it to be pair swapped

Bob was on the case on this for me and I was put onto fixed 200o last year but when another line was installed the new line is on the copper and syncs around 4000 the alu cable has degraded even more and I cannot sysn above 2272 now yet had a solid 2000 ip profile for several years until, the cable got worse.