While Plusnet staff were very helpful with my business ADSL and later long drawn out switch to FTTC, their sales droid's extremely unhelpful response to the problems I had with their system when I attempted to order FTTC on a new line at my mother's home made me go to BT for that.
While I have not suffered since FTTC installation, I pay Plusnet around £58 a month for FTTC, phone and call package, and fear that it will not be value for money if something does go wrong, especially at night. (while the phone calls are picked up rapidly, nobody can do anything until the morning).
Once my home business FTTC contract is up in the autumn I too will be off. Probably to A&A.
My phone contract is already up. I assume I can soon migrate this to somebody like Pulse8 or even BT and not break my Plusnet FTTC. Any advice?