I renewed my Plusnet broadband a few months back and managed to get a similar deal to what I had been paying. I was paying £27.50 while the new 18 month deal was for £28.50. Unfortunately I never got this in writing and when the contract was sent it was for £29.99. I couldn't be bothered to argue anymore and let it go.
However, each month I am charged around £40 and have to contact them to get the "discount" applied. How long do I have to put up with this before I can cancel my contract with them, if such a thing is even possible?
Anybody else had these billing problems. Wish I'd stayed with Zen now. You get what you pay for..