do plusnet have a problem?

For a few weeks now the speed of my connection have been reduced, and YouTube seems to be on a go slow., i was chatting to someone last night who is also on plusnet and they are having the same problems. I have done a bit of searching, and it seems as if other people are having problems.

i still have my thoughts about the reasons the speed have decreased.

contract end date is coming up, it don't seem that long it was 6 months, the time goes quick.

I will put the other router on tonight to check the sync speed before i blame Plusnet.,

In reply to a post by zyborg47:

i still have my thoughts about the reasons the speed have decreased.

Its Friday so I guess you're back believing this is a conspiracy by your ISP to slow your connection. I don't buy it nor do probably most sensible people on this forum but who are we to burst the bubble for you as this thread is likely to go on and on until the next one

I have not noticed anything recently.

When things like this happen I tend to switch off modem/router and disconnect completely for a few hours and then reconnect to force a complete resync and a new IP address assignment. Make sure it is a decent length of time otherwise I find you just get the same IP address back.

Perhaps you are on an overloaded gateway - no guarantee a resync will help as you may be put back on the same gateway but when oddities happen it has always solved for me.

Also worth checking the bottom of Google is recognising you are from the UK. If not forcing a new IP usually solves this also. It can cause Google services to do odd things if the country is not correct.

May also be local congestion especially if the other person you were speaking to is in the same area.

That'll be Apple products for you.

Our community group members report no problems on PN, my own connection has not faltered in many years.

No problems whatsoever for me.

Post deleted by GonePostal

In reply to a post by broadband66:

That'll be Apple products for you.

Not sure what Apple has to do with this, but what ever.

In reply to a post by think26872:

I have not noticed anything recently.

When things like this happen I tend to switch off modem/router and disconnect completely for a few hours and then reconnect to force a complete resync and a new IP address assignment. Make sure it is a decent length of time otherwise I find you just get the same IP address back.

Perhaps you are on an overloaded gateway - no guarantee a resync will help as you may be put back on the same gateway but when oddities happen it has always solved for me.

Also worth checking the bottom of Google is recognising you are from the UK. If not forcing a new IP usually solves this also. It can cause Google services to do odd things if the country is not correct.

May also be local congestion especially if the other person you were speaking to is in the same area.

Thanks for the reply, sorted it now, seems lit it was a configuration problem with my router. I tried my old router and that worked fine, so that proved that Plusnet was not the problem. then I tried my old router using the Wan though the Openreach modem and that worked fine., speed tests was back up to 36 instead of 25-29. Now I have restored the Tp link config using a backup file I done last month and all is well. Thanks for the reply.,

DLM might bite your line decreased speed.