|
|
|
I take it this is the correct address to write to for PlusNet - PlusNet, PO Box 3704, Terry Street, Sheffield, S9 2WL.
Just that they don't seem to respond to letters either, so its not just tickets, sorry questions they ignore for days.
|
|
|
> I take it this is the correct address to write to for PlusNet - PlusNet, PO Box 3704, Terry Street, Sheffield, S9 2WL.
> Just that they don't seem to respond to letters either, so its not just tickets, sorry questions they ignore for days.
Check the T&Cs as they usually mention it.. If not use the registered office:
Plusnet plc
Technology Building
Terry Street
Sheffield S9 2BU
seb
|
|
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
|
|
|
Ok many thanks, couldn't find that one.
But know you mention T&C I have found it quite easliy.
Edited by edwards256 (Thu 17-Aug-06 21:33:53)
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
According to the T&C's:
"PlusNet" means PlusNet Plc (Company Number 03279013) of Technology Building, Terry Street, Sheffield, S9 2BU.
According to the " How to get in contact" page:
PlusNet, PO Box 3704, Terry Street, Sheffield, S9 2WL
____________________________
Campaigning for ADSL Broadband in the Cambridgeshire Fenland towns
www.fenlandbroadband.co.uk
__________
| plusnet since August 2004 (and previously ZeN) |
|
|
In reply to:
According to the T&C's:
"PlusNet" means PlusNet Plc (Company Number 03279013) of Technology Building, Terry Street, Sheffield, S9 2BU.
According to the "How to get in contact" page:
PlusNet, PO Box 3704, Terry Street, Sheffield, S9 2WL
It's the same place. I believe you can't "register" a company at a PO BOX address, hence the registered company resides at Technology Building, not the PO BOX
HTH
|
|
|
|
Though it's likely that the PO box mail is treated with less care than the other mail, at a guess.
|
|
|
|
Not AFAIK ...
|
|
|
Yes, but which one are we meant to write to? Our T&C's have one address, and the contact page has another. Doesn't matter if they go to the same place or not - fact is the two sets of details don't tie up, so which one should be used?
____________________________
Campaigning for ADSL Broadband in the Cambridgeshire Fenland towns
www.fenlandbroadband.co.uk
__________
| plusnet since August 2004 (and previously ZeN) |
|
|
|
Since they advertise both, it would be reasonable for you to expect them to respond to either.
My advice would be to use the address that they give you for contact purposes. The address in the T&Cs is only there for the purpose of *clearly* identifying the business with which you have a contract.
I'd put
|
|
|
Well they have not responded to the PO Box, hence the reason I was asking.
Took PlusNet to the small claims court and got no response from them. Judgement issued in my favour from the court. Nice one.
|
Pages in this thread: 
Print Thread
edwards256
