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Standard User deleted
(deleted) Sat 07-Oct-06 22:46:34
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Re: Anyone get random "page not found"?


[re: deleted] [link to this post]
 
It is all related to the instability of the PN DNS servers (all of them at various times).

Those that are having problems, try the http://www.opendns.com ones

208.67.222.222
208.67.220.220



Standard User geoff_adsl
(member) Sat 07-Oct-06 23:12:15
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Re: Anyone get random "page not found"?


[re: deleted] [link to this post]
 
Thanks guys greatly appreciated! I will try some alternative DNS servers as suggested. What 'bugs' me is that PlusNet status page seems to display a 'green light' for their ADSL service whereas clearly there is a problem with domains not resolving correctly.
Standard User Smoka
(newbie) Sun 08-Oct-06 16:44:23
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Re: Anyone get random "page not found"?


[re: geoff_adsl] [link to this post]
 
Yeah, looks like they've been having DNS problems, I've been getting some "wierdness" too:

In reply to:

Service: Internet Connectivity
Posted: Sun, Oct 08 2006 at 00:36:37
Subject: DNS Problems - NEW (Ref 36380)

We are currently investigating a problem which could affect customers' Internet connectivity.

Whilst customers will be able to connect fine - they may experience intermittent difficulties accessing webpages, sending and receiving email and using other Internet applications. This is due to an issue with failed lookups and timeouts via our DNS servers.

We are currently investigating this issue and will provide an update later on today.

Kind Regards,

Liam Martin
Customer Support




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Standard User deleted
(deleted) Mon 09-Oct-06 00:28:41
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Re: Anyone get random "page not found"?


[re: deleted] [link to this post]
 
Thanks for that - certainly fixed things here, and also looks like a great alternative.
Standard User geoff_adsl
(member) Tue 10-Oct-06 16:06:41
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Re: Anyone get random "page not found"?


[re: deleted] [link to this post]
 
Yesterday seemed ok, but today I'm getting the *occasional* "server not found" message. Hitting refresh in the browser brings the page up normally, this suggests still further problems with their DNS? It's happening on a wide range of sites for me, including support.plus.net - anyone else getting this today? (i.e. random pages not being found when they normally are)
Standard User deleted
(deleted) Tue 10-Oct-06 16:31:13
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Re: Anyone get random "page not found"?


[re: geoff_adsl] [link to this post]
 
http://usertools.plus.net/status/archive/1160481102.htm issued at 12:51 today and not fixed yet.

I suggest you use the opendns ones posted earlier in the thread.
Standard User geoff_adsl
(member) Tue 10-Oct-06 16:59:41
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Re: Anyone get random "page not found"?


[re: deleted] [link to this post]
 
Yep using OpenDNS again now Peter, lol! I had swapped back to PlusNet yesterday to see if they had really fixed it. I should have known better (miaow!).

They sent me

Mr --- , We do have a possible issue with our DNS servers right now. We are working hard to resolve this issue and hope to have fixed it shortly. Please keep an eye on our service status page for further updates: http://www.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=connectivity


Edited by geoff_adsl (Tue 10-Oct-06 17:00:33)

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