Thats fair enough if you have tried to contact plusnet in everyway appart from face to face and thats how you want to approach it it is down to you. Just seemed like a good opportunity to me rather than playing PM / forum posting/ Email tennis which I find can miss the point or be misinterpreted by both sides.
">You have been dealing with Ofcom for over a year now and they have not upheld or acted on your complaints.
That is your interpretation. Completely wrong, but you are entitled to hold it. "
Ofcom have not prosecuted Plusnet to my knowledge or offically intervened. How you interpret that is your decision.



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