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Standard User deleted
(deleted) Tue 15-May-07 10:13:31
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Re: Reading between the lines


[re: IanWild] [link to this post]
 
In reply to:

ISP Representative IanWild
(isp) Tue 15-May-07 10:18:41
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Re: Reading between the lines


[re: Rastus] [link to this post]
 
As Bob was saying yesterday, if anyone knows of an address that they don't believe has ever touched webmail then they should send him a PM with the details so we can check. From all of those yesterday, we didn't find any without a Webmail based explanation - The one I looked at personally had been sent an email by a Comms member of staff from Webmail (Presumably someone working from home and following up a forum thread). I'm presuming Bob is coming back to people who enquire about specific addresses with more detail, but if he hasn't yet please do bear with us - As you can imagine we are working to a tight plan today...

Ian

Ian Wild
PlusNet Product Development Team

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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
ISP Representative IanWild
(isp) Tue 15-May-07 10:22:32
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Re: Reading between the lines


[re: deleted] [link to this post]
 
Hi Ian,

Please see the PM I just sent you.

Guys - I have to cut and run just now - Please don't think I don't want to be here, but as I say it's important we execute today to plan and I don't have a lot of time to be here right now. My priority is to make sure all customers get clear and accurate information about what happened as quickly as possible.

Ian

Ian Wild
PlusNet Product Development Team

About the Comms Team
Our Portal Forums
The UserGroup Forums
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User deleted
(deleted) Tue 15-May-07 10:27:41
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Re: Reading between the lines


[re: IanWild] [link to this post]
 
In reply to:

Please see the PM I just sent you.



and I've sent you a PM straight back!
ISP Representative IanWild
(isp) Tue 15-May-07 10:34:22
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Re: Reading between the lines


[re: deleted] [link to this post]
 
Cheers Ian - I'm a bit stuck in the middle because Bob was handling these really - I'm passing on what he told me and I'm certain he will be able to come back and provide the details you need, but just not right now this second!

Cheers,

Ian

Ian Wild
PlusNet Product Development Team

About the Comms Team
Our Portal Forums
The UserGroup Forums
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Rastus
(committed) Tue 15-May-07 10:38:18
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Re: Reading between the lines


[re: IanWild] [link to this post]
 
In reply to:

As Bob was saying yesterday, if anyone knows of an address that they don't believe has ever touched webmail then they should send him a PM with the details so we can check. From all of those yesterday, we didn't find any without a Webmail based explanation


I did that yesterday Ian. Apparently some were found on the Webmail database and some weren't, even though they received the SPAM. I don't know whether they were found later after Bob PM'd me back, and I didn't get an answer on the non-PlusNet alias held against my BB account contact details (not blaming Bob).

In reply to:

- The one I looked at personally had been sent an email by a Comms member of staff from Webmail (Presumably someone working from home and following up a forum thread).


That would appear to be a feasable explanation to link addresses the Webmail, but in my case I've never participated in the PlusNet forums.

Rob


PlusNet Premier Option 1 MaxDSL @ 8128 / 448
DrayTek Vigor2800VG (Firmware v2.7.1_E38)
Standard User deleted
(deleted) Tue 15-May-07 10:39:09
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Re: Reading between the lines


[re: IanWild] [link to this post]
 
Ian,

Thanks, I
Standard User Rastus
(committed) Tue 15-May-07 10:41:20
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Re: Reading between the lines


[re: IanWild] [link to this post]
 
In reply to:

Guys - I have to cut and run just now - Please don't think I don't want to be here, but as I say it's important we execute today to plan and I don't have a lot of time to be here right now.


Who is being executed?

Rob

PlusNet Premier Option 1 MaxDSL @ 8128 / 448
DrayTek Vigor2800VG (Firmware v2.7.1_E38)
Standard User h0tblack
(fountain of knowledge) Tue 15-May-07 11:25:58
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Re: Reading between the lines


[re: deleted] [link to this post]
 
They seem to have confirmed it to Andrew, see this front page news item. Of course I'd consider an email address that no-one but me has ever had any contact with (setup for testing purposes a couple of years ago) personal information But at least there's now been some confirmation that a wholesale breach of names, addresses, bank details etc has not occurred.
Standard User deleted
(deleted) Tue 15-May-07 11:33:22
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Re: Reading between the lines


[re: h0tblack] [link to this post]
 
Quoting Ian Wild

"Overnight we conducted some pretty serious screw tightening across the board"

Why wasn't this done before, surely someones job there is to look after network security and be pro active about things, as a company you only ever seem to deal with an issue after there is a problem.
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