|
|
|
Moved house on the 1st of this month, having given plusnet more than a weeks notice of the moving date, address and new telephone number, but still no broadband. At this rate (and given that its a bank holiday weekend) it looks like we'll be a whole month with no broadband, yet I notice we're still being charged for it! How long does it normally take?
|
|
|
|
Probably a BT issue... Have you raised a ticket... and ask for refund for down period.
|
|
|
In reply to:
Probably a BT issue...
+++++++++++++++++++++++++++++++++++++++
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
|
glad I could make you smile...
They usually are a BT issue, unless PN have ballsed the order. or BT have cancelled in error and PN havent noticed. I have seen that happen.
Raise a ticket - or call and ask for current status. 3 weeks and increasing is not acceptable. Let us know their answer.
|
|
|
I'm not disagreeing with your opinion. However in the interests of balance I would probably have said, "It's possibly a BT issue". 
+++++++++++++++++++++++++++++++++++++++
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
|
|
|
|
I based the opinion on the proportion of cases I have seen not for any Pro-PN reason.
Broadband generally works fine once installed, but once you go to a cease and reprovide you can wonder if you'll ever be reconnected.
Op needs to chase via ticket/telephone/PM
|
|
|
In reply to:
Broadband generally works fine once installed, but once you go to a cease and reprovide you can wonder if you'll ever be reconnected.
Totally agree.
+++++++++++++++++++++++++++++++++++++++
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
|
|
|
sorry this was done just to start another arguement with Paddy again!! I'm fed up with the both of you constantly fighting in almost each and every thread. Can't you give it a break for a while the both of you?
Paul
Plus Net - maxDSL - premier....or whatever its called now
Draytek Vigor 280VG running 2.7_E38 firmware
|
|
|
Has there been an argument here???????????????
+++++++++++++++++++++++++++++++++++++++
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
|
|
|
Our took about a month, again ordered in time or so I thought. Plusnet did refund when asked and I'm not sure who was at fault. BT did give dates that just weren't honoured as far as I was concerned. I think it was probably a bit from both sides and those bank holidays really seem to mess things up
Paul
Plus Net - maxDSL - premier....or whatever its called now
Draytek Vigor 280VG running 2.7_E38 firmware
|
Pages in this thread: 
Print Thread
deleted
