User comments on ISPs
  >> PlusNet plc


Register (or login) on our website and you will not see this ad.


These posts have been archived and can no longer be replied to or modified.
Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread
Standard User sjr
(fountain of knowledge) Thu 30-Oct-08 10:03:15
Print Post

Re: Thinking about Plusnet as ISP


[re: kitz] [link to this post]
 
You can't be downloading that much if you are living with PN's data allowances, unless you're buying extra, and if you're doing that why not just go the whole hog and sign up for Zen or IDNet?
Looking at the chart for PN option 3, the protocols that aren't restricted don't need much bandwidth anyway, with the possible exception of downloading lots through a VPN or big files over http. The other bandwidth intensive protocols are heavily restricted for large parts of the day, and even with the ALT at Enta you'll get better throughput with those than you will with PN during the hours of restriction, and outwith those hours the ALT will most likely not be doing anything so you'll be back to full line speeds.
The biggest problem with Enta's ALT is the amount of FUD surrounding it.

Regards,
Steve
Standard User RobertoS
(eat-sleep-adslguide) Thu 30-Oct-08 12:35:15
Print Post

Re: Thinking about Plusnet as ISP


[re: sjr] [link to this post]
 
The ALT also only really affects people who sync above 4Mbps. PN management affects all sync speeds. I think This Entanet graph is interesting.

It's horses for courses, for some like kitz PN is better, for many I imagine Enta is better, but then pricing and overnight allowances come into the reckoning. The cheapest viable (ADSL) Enta is �19.99, but even that does have an overnight limit where PN are all unlimited I think?

Bob: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet >> Newnet >> O2 Standard.
Purple Cloud for domain, email and web space.
Standard User deleted
(deleted) Thu 30-Oct-08 17:07:17
Print Post

Re: Thinking about Plusnet as ISP


[re: therioman] [link to this post]
 
The ALT throttles to a minimum of 2Mb after 10pm and apparently is tuned to deal with packet loss under normal contention conditions anyway, which is still far less restrictive than PN's Option 3 rate limits during the day and evenings.

I believe Kitz subscribes to Be...

Edited by deleted (Thu 30-Oct-08 17:11:41)


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Thu 30-Oct-08 17:35:11
Print Post

Re: Thinking about Plusnet as ISP


[re: kitz] [link to this post]
 
In reply to:

I dont use p2p - therefore with PN practically all my traffic came down at 7Mbps.
Whereas with Enta my all speeds would slow down, during their peak usage times.




But it is not just P2P that is rate limited with Plusnet, What could you possibly download that is not affected by Plusnet's throttling of P2P, Usenet, FTP, Download Sites and Download Servers?

In reply to:

If you want to use p2p/nntp/pr0n download at peak time, then go Enta... or choose the Pro Option




What about all other protocols as above which you failed to mention?
If you want to download Windows Updates? Game Patches? Virus Updates?Virtually anything that requires downloading a file is throttled.

In reply to:

If youe not bothered and as long as you understand whats affected and what isnt you should be fine.




I agree, if you want all of your downloads throttled for most of the day, choose Plusnet Option 3.
Standard User deleted
(deleted) Thu 30-Oct-08 17:50:35
Print Post

Re: Thinking about Plusnet as ISP


[re: deleted] [link to this post]
 
Im currently on Option 3 and the only thing that i have seen throttling on at the moment is P2P and Windows update during the day. I have downloaded many game patches and general HTTP files during the day and its come down at my full line rate, infact i have been on the plan for a while and 99% of the time i get very fast speeds. You would probably get high throttling if the network was very busy yes, but they always add new capacity should they need to. For example they added an additonal 155Mb segment on the 23rd October, and they do this frequently. Theres only the very rare occasion i find downloads slow, so saying all downloads throttled for most of the day isnt my experience on Option 3 thats for sure.
Standard User deleted
(deleted) Thu 30-Oct-08 18:23:00
Print Post

Re: Thinking about Plusnet as ISP


[re: deleted] [link to this post]
 
What you seem to be suggesting is that throttling only kicks in when the network is busy. I very much doubt that is the case.

More a case of your are lucky to be finding download servers that aren't on Plusnet's hit list.
Standard User deleted
(deleted) Thu 30-Oct-08 20:13:59
Print Post

Re: Thinking about Plusnet as ISP


[re: deleted] [link to this post]
 
Not really lucky, download servers they throttle are:(from Plusnet)

Download sites:

Adult bouncer
Bangbros Online
Kingdom.com
badonga
guba.com
imageshack.com
megaupload
metainterfaces.com
narrowstep.com
rapidshare
sendspace.com
wildrose.net
TerraSpace (Rapidshare again)

Download servers

German Mirror site
Ireland Mirror site
Kent Mirror site (^Must be Sourceforge)

Akamai 1-5 (High bandwidth content delivery such as windows update)

IP ranges are:

213.203.218.120 - 127
193.1.193.0 - 127
212.219.56.128 - 191
80.67.81.0 - 255
80.67.87.0 - 255
84.53.134.0 - 255
84.53.136.0 - 84.53.137.255
213.254.200.0 - 63

Thats what they list, and understandably. Sites and servers that a lot of people could/will potentially use. General HTTP downloads to of which i use, speed is dependant how many packets are being dropped on that gateway at the given time. Which will be counted as Plus Non Interactive traffic, but gold on the Pro plans. Theres always throttling there from the Ellacoya stuff yes, but if theres room to be flexed it seems to do just that.

Edited by deleted (Thu 30-Oct-08 20:14:45)

Standard User kitz
(eat-sleep-adslguide) Mon 10-Nov-08 12:51:26
Print Post

Re: Thinking about Plusnet as ISP


[re: deleted] [link to this post]
 
I could live quite happily within Plusnets allowances, and no I couldnt move to Zen because some months I would exceed their allowance and have to buy extra, so it would work out much more expensive. :/

With Entas ALT - unless youre a member of this forum then there very little information about it. I see little information about it on many of their reseller sites... apart from UKFSN (thanks Jason).

Like I said in my original post - its what you want out of your connection.. and its certainly not like some in this thread have implied that everything aside from surfing is throttled.

Its not all akami servers.. About a year ago I reported throttling from one of the akami servers which shouldnt have been restricted (Opera downloads) .. and it was soon removed by Plusnet.

>> I agree, if you want all of your downloads throttled for most of the day, choose Plusnet Option 3

Thats not true.
M$ downloads were about the only slowness that affected me.. theres plenty that can be downloaded thats not affected - Please dont assume that just because I dont use p2p or those servers, it doesnt mean that I dont know how to use the Internet.
As other Plusnet users have also confirmed in this thread.. the servers they throttle are clearly listed.. if you use other servers then its fine.

----------------
www.kitz.co.uk.
Standard User Acegio
(regular) Mon 10-Nov-08 21:18:18
Print Post

Re: Thinking about Plusnet as ISP


[re: unwiseowl] [link to this post]
 
Well I moved to PlusNet option 2 from Madasafish on the 30th October and things have gone downhill from then. Currently my broadband connection is all of <1.5Mb/s and if you compare that to my previous 2 years with MAAF when my speed did not drop below 3Mb/s and often stood at 5.6+Mb/s for 99% of the time then you should know if I am happy or not. -Disconnecting and reconnecting or powering off router shows little if any improvement even though on different connections so I can only conclude the Plusnet data flow system as a whole has problems even though the member�s pages indicate all is ok.

During the transferprocess I ended up getting disconnected for half the day when the change should have been seamless, I then got charged a �40 connection fee even though I was moving MAAF to Plusnet. I initially raised a ticket re getting a refund, then phoned on the 1st November and was assured a refund would follow. Well tonight, 10th November still no refund so phoned again and it turned out nothing had been processed. I now have up to 25 days to wait for my �40 direct debit refund to go through the banking systems.

Now I can accept that these sort of things can happen with any ISP but should they all happen so soon?

I have to say tech support / customer services are on the ball once prompted and they are very easy to communicate with but my experience of the overall broadband changeover service and now download speed performance does make me wonder just how bad it can get? It makes me glad I am not tied to a long contract and if things do not improve PDQ then I suspect I will be off somewhere else and a refund requested.

Does that answer some of your questions ?
Standard User deleted
(deleted) Mon 10-Nov-08 23:11:13
Print Post

Re: Thinking about Plusnet as ISP


[re: Acegio] [link to this post]
 
>I now have up to 25 days to wait for my �40 direct debit refund to go through the banking systems.

You could just ring up your bank and tell the the error in the DD and they have to process the refund straight away.

The Direct Debit Guarantee

* If the amounts to be paid or the payment dates change, the organisation collecting the payment will notify you normally 10 working days in advance of your account being debited or as otherwise agreed
* If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid
* You can cancel a Direct Debit at any time by contacting your bank or building society. We also recommend you notify the organisation concerned.
Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread

Jump to