one of the comments on that link points to a excellent post made here.
http://www.beta.bt.com/bta/forums/message.jspa?messageID=45407#45407
The projected profits for opt-OUT were 80 million, for someone like BT thats only a small % of overall profits, to me thats desperation for money/greed whatever you want to call it as the gain would be short term only since BT are getting a ton of bad publicity for it which they stubbornly holding out on. However with it now looking very likely it will be an opt-IN assuming if it even launches since it is illegal in its current form, then any profits are going to only be a fraction of that projected 80 million, so my question is which idiot at BT thinks its a good idea to stick with phorm for the sake of a few million pounds profit. The amount of customers they will lose over it will lose them more money in the long term.
Its also pointed out on that url by someone that BT have lost focus, they are only after price driven customers and have no motivation anymore to focus on quality of service, everything possible is offshored and money is always king. Again greed. Whether or not BT ever go back to focusing on quality I have no idea but is a very sad thing a company which is supposed to be a pride and joy for british people is just out for short term gains. BT's shareholders are even rapidly turning against the idea of phorm, the shareholders are whom the exec's supposedbly listen to, but when questions got asked at the last AGM, they were evaded and fobbed off.
Edited by Chrysalis (Wed 12-Nov-08 08:18:05)