Hi John,

I've got your PM, I'll have a look at it shortly. If the problems are with name resolution then yes, it's more than likely due to the DNS issues.

Was it a recorded message telling you there is a long wait to CS? As at the moment there are 0 calls in the queue http://csc.plus.net

I had a recorded massage saying a 10 min wait, I held on for fifteen.

Web service seems to have come back over the last 5 mins (1730 approx). still no voip though.

BTW thanks for a speedy reply. Its the first hitch I've had so far, since being with +net

Are the DNS issues a Plusnet problem directly or a symptom of something further upstream?

I've been having problems today with some websites being slow or not opening at all at times & I use OpenDNS.

I've been experiencing problems too for past few hours with websites not loading or taking more than one attempt to finally load.

I don't think it is a DNS problem. When I ping known websites, DNS appears to resolve the URLs to IP addresses. Whether the IP address is correct is another matter though...

But if I run tracert to the same websites, it is very slow and may not even progress beyond the first plusnet gateway. Looks more like a routing problem.

I just reset my connection again. Now presently connected to Juniper 2 and everything is workiing for the moment. (Sorry, forgot to note what gateway I was previously connected to, prior to reseting the ISP connection)

Correction: using Juniper 2, not 3 gateway

Edited by bill888 (Thu 16-Apr-09 19:45:09)

http://usertools.plus.net/status/archive/1239896282.htm

DNS Problems (56197) - NEW
ADSL Dial
Posted on: Thursday 16 April 2009, 16:38
We're currently investigating reports of webpages failing to load at the first attempt or taking longer than normal to appear. When browsing directly to the IP address of the same sites they are loading correctly without problems.

Our networks team are investigating this and we'll provide more information when we have it.

Sorry about any inconvenience this may be causing.

Kind Regards,

Chris Parr
Customer Support

Google Maps is now not loading at all for me. I don't know if it's coincidental, or all part of the same problem.

Yes, I saw that posting earlier.

Still not 100% convinced the statement is correct from what I'm seeing unless there is another problem....

For TLM: map.google.co.uk works okay here.

No slow downs.

I'm connected via Juniper 2 gateway


my dns servers are
212.159.6.10
212.159.6.9

Correction: using Juniper 2, not 3.

Edited by bill888 (Thu 16-Apr-09 19:45:40)

Re Google Maps: the site is reachable, it just won't load any maps. It sits there forever, trying to load.

Chris,

Looks like I'm back to normal. I've set the router to opendns settings.

Voip, that still wasn't working, so this fixed it: I have two voip lines, one is on port 5060, the other 5061. I swaped the ports between the two lines, Voip now works. I've had this before, would I be correct in thinking a stale session could be to blame.

Thanks

It's working here.

From a cmd prompt try: ipconfig /flushdns