In reply to a post by wingco1:

...it is well documented that things are slowing down.

"endless tweaking of Ellacoyas" [jelv]

This is the main reason I would not recommend Plusnet. But, try explaining exactly what that means, it's far easier to say O2/Be*.

In reply to a post by Pod:

Yep, I keep forgetting. But it is not unknown for Gold packets to drop, for a few months recently Gold packets were dropping regularly at peak times.

True - it was quite common to see Gold drops at 0.5% of Gold traffic during peak times. Only the pickiest would notice that!

In reply to a post by Pod:

It seems to have improved, but at the expense of a big increase in packet drops for lower classed protocols.

It got a bit ropey when the Andy Murray matches were on with the phenomenal increase in iPlayer streaming.

Perhaps you should do some more extensive reading of the Community forums (especially topics relating to usenet) and the service status postings. They found an error which meant some people were getting much higher rates than specified for their account type with the consequence that others were affected. Since this was rectified things have been a lot better and apparently more capacity is coming on-line RSN. The rough period that prompted my post lasted a week or so.

(I note you didn't comment on a very critical post from a "fan-boy" - some of us take a balanced approach and comment appropriately on each situation)

In reply to a post by krazykizza:

I have used a plusnet connection before and have a buddy in the south who has them for an ISP and has had speed issues since migrating.

More information please. We have seen a number of people who have signed up to value or "unlimited" (God do I hate that about turn - in no way is that account unlimited - "unmetered" maybe) having been very attracted by the prices and not looked closely at the specification of the products and then complained about peak time speeds of downloading, P2P etc.

For a light user who mainly does email and browsing, maybe watches a bit of utube or iPlayer, uses VoIP or some on-line gaming, doesn't do much downloading other than the automatic M$ and other updates, Plusnet Value (or Unlimited) are absolutely great.

If they do some of the lower priority activities such as P2P or usenet, but their peak time (8am to midnight) usage can stay within 15GB Pro is very good.

In reply to a post by jelv:

More information please. We have seen a number of people who have signed up to value or "unlimited" having been very attracted by the prices and not looked closely at the specification of the products and then complained about peak time speeds of downloading, P2P etc.

Can you blame them? The average person does not know what an internet protocol is, nor even a Kbps, just that their friend downloads quicker than they do, but are also 'on 8 meg'.

I agree with you - I think Plusnet could do more to make sure people were aware without totally losing out to the other ISPs who are also less than honest about their networks and the traffic management.

I must admit I'd have preferred Plusnet to keep some quality in their products rather than go all out for the bargain basement prices!

In reply to a post by Pod:

Can you blame them? The average person does not know what an internet protocol is, nor even a Kbps, just that their friend downloads quicker than they do, but are also 'on 8 meg'.

The best way is to try a product and see if it fits your needs.
PN use to let people do this, and even after that could eave after a month.

Now no trial and 18 months lock in, seems where a while ago PN believed in there product, and kept customers because they were happy, now they feel they have to lock them into a long contract.
Tells a lot of what PN thinks of there own service.

some of us take a balanced approach and comment appropriately on each situation)

Some of us are prevented from doing so by those that consider every post to be a personal attack on their manhood.

I don't use the word "fan boy". Regardless of what you think I don't think PN is the devil. My post was in response to your request to a poster to explain his assertion, "that Plusnet will screw you over whilst giving you slow speeds".

As I stated I won't comment on the "screw you over" but it seems rather disingenuous to ask someone to justify slow speeds when you have already complained about them.

It is a valid point to make to anyone thinking of recommending any ISP.

Post deleted by Vorlon