I have been with Plusnet (broadband & phone) since late 2007. Originally I was getting speeds of 6.6 Mbs most of the time. Slowly, but surely, my speed has been slowing down. I'm getting not much over 4 meg at the moment, despite it being over 1.20am. I have a downstream attenuation of 20, Broadband Pro, and am on fast path. Router is plugged in the master socket through a BT I-Plate. At least my connection is stable and I haven't had any drop-outs for quite some time.

I know others have suffered similar problems with slow speeds. I'm getting really fed up now. I can't see Tiscali being much slower, tbh

...and Andy Murray can't be blamed this time!!!

I wouldn't recommend Plusnet at the moment, I'm afraid.

In reply to a post by ggater:

So why still with them?

I did actually reccomend plusnet, sods law is was about a week before they rehauled their packages, the major bad change been the introduction of 18 month contracts.

Now I would find it hard to reccomend plusnet to anyone, for people who have no llu available on their exchange I would consider reccomending the value package if cost is of paramount importance above all else, but the pro I think because of the 18 month contract would be a tough one to reccomend.

Pro is a 12 month contract (Unlimited is 18 month)

We're currently looking for another ISP - preferably also broadband and phone. Just not sure which one yet! In an ideal world it would be with Sky, but not the Sky ADSL service.

There are LLU providers on our local telephone exchange (Cross Hills), but no 'fast' broadband providers. They are all up to 8Mb only.

Talk Talk predict that our line would support 12.5Mb with 'Speed Boost'. I would have throught it would be higher than that with a downstream attenuation of 20? Also, the 18 month contract is a bit off-putting.

Decisions, decisions! :?

Not a lot to choose from as you say .

If you said what your current Plusnet package is and why that no longer suits your needs people might have more suggestions for alternatives for you to consider.

In reply to a post by jelv:

If you said what your current Plusnet package is and why that no longer suits your needs people might have more suggestions for alternatives for you to consider.

http://forums.thinkbroadband.com/plusnet/t/3676656-r...
http://forums.thinkbroadband.com/plusnet/t/3664187-r...

I was hoping for a bit more information. Although he has a 15GB allowance on Pro we have no idea how much of that he uses (well under or struggling at the end of each month?), how much overnight, etc, all of which might influence people's recommendations.

If the only issue is getting support for forcing BT to sort out his line, and due to no LLU presence it has to be BT based, my first thought would be A&A.

I'm on Broadband Your Way up to 15GB. I've only used half a gig paid-for broadband since my billing date of 26th July, but I always use far more during the long, dark Winter months! Maximum has been around 8GB paid-for allowance. I would probably be using more at the moment, but haven't watched BBCi Player much recently due to buffering.

Latest speed test >> http://www.dslzoneuk.net/speedtest/speedtest.php?id=...

I always used to get around 6.7 at this time of the afternoon.

Have just tried testing on DSL Zone and it is not recording my results on the 'Today's Last 10 Results' table. I only did one speed test last night, so no idea why? Maybe DSL Zone don't like Plusnet

I don't know if BBCi player is classed as peer-to-peer? Whatever, I don't use torrents or the like. I watch quite a few YouTube videos, though.

---------------------------------------------------------------

Tracing route to portal.plus.net [212.159.8.2]
over a maximum of 30 hops:

1 * 1 ms 1 ms 192.168.0.1
2 20 ms 23 ms 21 ms lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
3 133 ms 33 ms 94 ms vl703.thn-gw1.plus.net [84.92.4.241]
4 26 ms 206 ms 209 ms ae0-102.ptn-gw01.plus.net [212.159.1.53]
5 20 ms 21 ms 20 ms gi0-2-32.ptc-gw1.plus.net [195.166.129.10]
6 28 ms 28 ms 28 ms pos1-0.pih-cr1.plus.net [195.166.129.250]
7 28 ms 28 ms 29 ms vlan8.pih-gw4.plus.net [212.159.0.30]
8 28 ms 28 ms 29 ms if25.pih-lb04.plus.net [212.159.0.18]
9 32 ms 30 ms 30 ms portal.plus.net [212.159.8.2]

Trace complete.

-----------------------------------------


System Up Time 9 days 01:13:02
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 535819 762042 0 125 1047 9 days 01:12:39
LAN 100M/Full 0 0 0 0 0 9 days 01:12:45
WLAN 11M/54M 780190 550173 0 1067 127 9 days 01:13:02

ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 20.0 db 10.0 db
Noise Margin 9.0 db 25 db

Sorry about the above info being jumbled up!

Go to go out for now - back later.

By the way, I'm female