In reply to a post by RobertoS:

Power is rubbish as well:-

Output Power (Up/Down) [dBm]: 11.5 / 11.5

Normally around the 19 mark on downstream.

Noise on phone line makes it virtually unusable so obviously BT have screwed something - line rental is with PN so guess a call to them is needed.

Edit - line is so bad can't hold call to Plusnet and keep losing adsl so difficult to raise ticket

Edited by deleted (Mon 10-Aug-09 10:55:31)

Hi Nadger,

I'll have a look now for you. Will update shortly.

EDIT: This is now with the home phone faults team and I've been assured that it'll get answered today.

Edited by deleted (Mon 10-Aug-09 14:27:03)

Thanks Matthew, they've been in touch

I'm totally puzzled in that I can get, albeit very slow, an adsl connection but not, now, get a phone connection. I've tried 2 corded phones and the modem, in my laptop, I used for dial-up. I've obviouly used NTE5 test socket.

I didn't think that this would be possible.

Perhaps you are being connected through here?
http://www.bbc.co.uk/wiltshire/content/image_galleri...

In reply to a post by Vorlon:

Perhaps you are being connected through here?
http://www.bbc.co.uk/wiltshire/content/image_galleri...

Nothing that modern, methinks

Broadband ( all 224kbps) has stayed connected for well over an hour with no dial-tone on phone line. That's something I thought was impossible but we live and learn.

Hopefully I'll get an explanation.

.......Hopefully I'll get an explanation.

It can happen so I have found out on these forums. ADSL can work on one wire apparently, so voice could be lost totally.

When a new line card was fitted did he give it that last extra push and wiggle? That thousandth of an inch can make all the difference. I found that was the issue for a graphics card many moons ago.

Plusnet have told me that it's not an uncommon fault. Let's see what BT come up with - adsl has been connected for two and half hours and is usable, albeit slow.

In reply to a post by Sadoldman:

.......Hopefully I'll get an explanation.

It can happen so I have found out on these forums. ADSL can work on one wire apparently, so voice could be lost totally.

When a new line card was fitted did he give it that last extra push and wiggle? That thousandth of an inch can make all the difference. I found that was the issue for a graphics card many moons ago.

Really (being genuine), I'd like to know how that is achieved. Seeing that most Routers are not earthed and/or have no electrical reference to a "common" hot or cold earth**, their only connection to the BT infrastructure is via a BT connection. I can only assume that there is still an "effective" connection ie two wires connected (albeit one high impedance - if that were the case). The only other explanation (I can think of) is that adsl routers have a high impedance input and they can interpret the high frequency part of the total bandwith (around say the 1Mhz area) i.e. as though the input was acting as an aerial. I'd be surprised if it were possible to work in a "aerial" fashion that it wasn't very crippled, ie the tones it could use/available were limited..

Edit:-
** Just thought of something and also the reason why some people get a tingling sensation from their laptop.
A lot of the Power Supplies (bricks) these days for Routers/laptops etc are "switch-mode" and those that aren't earthed often use an "Y" capacitor between hot and cold earth. With that in mind, our Mains neutral is effectively earth and there will no doubt be a reference to earth by the BT infrasructure. So in theory one BT wire connection could work if certain criteria were met. I would expect it to affect the adsl connection performance wise if it was working in that fashion - badly.

Edited by Vorlon (Mon 10-Aug-09 19:14:42)

As sadoldman says - although it needn't be the line card itself, it is quite common for one wire of the pair to get disconnected anywhere between you and the line card and give exactly what you are describing.

In reply to a post by RobertoS:

As sadoldman says - although it needn't be the line card itself, it is quite common for one wire of the pair to get disconnected anywhere between you and the line card and give exactly what you are describing.

Now there's no actual noise on the line my 224kbps adsl connection has been up for 17 hours and internet connection for 10 hours.

Bearing in mind how noisy line was yesterday morning it does suggest a failing connection that's ultimately failed - all our lines are underground.

Due for engineer call this afternoon so Plusnet have acted quickly

As an aside broadband engineer told me that we should be getting " Fibre to Cabinet" next year.