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Standard User sjr
(fountain of knowledge) Sun 20-Sep-09 10:50:32
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Plusnet terms and conditions, question for Plusnet reps


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Looking at current T&Cs on the Plusnet site it says these are for signups from 8 Sep 2009 onwards, and to follow a link for signups prior to that date.
Following that link takes you to the T&Cs archive. The most recent entry in the archives is for 'Between 10th April 2007 and 16th February 2009', so where can the T&Cs for signups between 17 Feb 2009 and 07 Sep 2009 be found?

Regards,
Steve

Edited by sjr (Sun 20-Sep-09 12:46:46)

Standard User deleted
(deleted) Sun 20-Sep-09 17:58:25
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Re: Plusnet terms and conditions, question for Plusnet reps


[re: sjr] [link to this post]
 
Hi there,

The current T+C's have applied since February 09, but were updated in September. I'll get our content team to clarify that tomorrow.
Standard User sjr
(fountain of knowledge) Sun 20-Sep-09 20:19:59
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Re: Plusnet terms and conditions, question for Plusnet reps


[re: deleted] [link to this post]
 
Thanks for clarifying that. Can you say what the September updates were for?

Regards,
Steve


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Standard User deleted
(deleted) Mon 21-Sep-09 10:17:21
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Re: Plusnet terms and conditions, question for Plusnet reps


[re: sjr] [link to this post]
 
Hi there,

The September changes were updates to our cancellation policy, and addition of 0845 and 0870 inclusive calls on our phone products.

The detail is here.
Standard User sjr
(fountain of knowledge) Mon 21-Sep-09 19:58:35
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Re: Plusnet terms and conditions, question for Plusnet reps


[re: deleted] [link to this post]
 
Thanks Mand, that helps a lot.

Regards,
Steve
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