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Standard User marrax
(newbie) Fri 27-Nov-09 20:19:16
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PLusnet Pro - any recommendations / advice


[link to this post]
 
Hi All

I'm in the process of getting out of O2 access due to terrible performance for last 2 months.

I'm looking at the plus net pro service, just wondered if people have had any experience of it ? good or bad .

I work from home via VPN 9-5 and play some games on night and sometimes dl the odd movie.

My exchange is non LLU.

Also if I'm not happy can I get out of a plusnet service without having to wait for the full 12 months ?
02 tried to lock me in , but a complaint to the ISPA gave me a get for free email.

Many Thanks
Andy
Standard User RobertoS
(legend) Fri 27-Nov-09 20:21:50
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Re: PLusnet Pro - any recommendations / advice


[re: marrax] [link to this post]
 
10 days notice. But if you took a free modem and free migration in you have to pay those if you leave within 12 months.

Bob's broadband help site:
www.robertos.me.uk
ISP history: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet >> Newnet >> O2 Premium.
Purple Cloud for domain, email and web space.
Standard User marrax
(newbie) Fri 27-Nov-09 20:27:10
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Re: PLusnet Pro - any recommendations / advice


[re: RobertoS] [link to this post]
 
10 days notice - is that on there 12month contract ?

Hardly seems worth paying £30 setup for a montly contract. I could just go for free migration and pay £30 to get out if it goes titsup.

Thanks
Andy


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Standard User marrax
(newbie) Fri 27-Nov-09 20:39:21
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Re: PLusnet Pro - any recommendations / advice


[re: marrax] [link to this post]
 
sorry all just seen this thread
http://forums.thinkbroadband.com/plusnet/t/3744842-w...
should have read this 1st.

All sounds good , espically the green NR's on the traffic shaping info page for plusnet pro.

Now I just need to wait for my MAC code from 02.

Thanks
Andy
Standard User RobertoS
(legend) Fri 27-Nov-09 20:44:21
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Re: PLusnet Pro - any recommendations / advice


[re: marrax] [link to this post]
 
In effect there isn't a 12-month contract. As of 22 October all contracts are 10-day notice and the only relevance of 12 months is what I said before. Also if you take a free house move then that charge hangs around for 12 months afterwards.

I'm not a Plusnet user, but looking at how they word it they do call it a 12-month contract. It isn't. If you click and read the "No contract option" popup on a package that's what it means.

Bob's broadband help site:
www.robertos.me.uk
ISP history: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet >> Newnet >> O2 Premium.
Purple Cloud for domain, email and web space.
Standard User RobertoS
(legend) Fri 27-Nov-09 20:46:01
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Re: PLusnet Pro - any recommendations / advice


[re: marrax] [link to this post]
 
Should be much better.

Bob's broadband help site:
www.robertos.me.uk
ISP history: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet >> Newnet >> O2 Premium.
Purple Cloud for domain, email and web space.
Standard User deleted
(deleted) Fri 27-Nov-09 23:10:34
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Re: PLusnet Pro - any recommendations / advice


[re: marrax] [link to this post]
 
I'm on Pro and it's ok for the majority of the time, Plusnet have encountered a few problems recently but as of last night they seem to have been sorted out, although there has been a problem with one of the gateways today which has thrown a bit of a spanner in the works. While they have had the problems my download speeds did drop, my ping nor surfing were affected so I fared a lot better than people who are on other packages.
Pro suits me as it now has a 20gig peak limit so if I have anything large I need to download I schedule it for the unmetered period. So long as you don't mind having to pay £30 if you need to migrate within the first 12 months and have your own router it's good
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