In reply to a post by orbrey:

Right... given you're on the 21CN network (even though it's an ADSL service) I'd say there's a fair chance the 330 might be the issue. Would we be alright to send you a router out to test with, just to make sure?

Certainly, if you feel you'd like to do that. If you send one, I will have a try with it, at least.

Excellent, thank you - it's on its way and should be with you by the end of the week at the latest.

Thanks Matthew, I am home most days, so should be in to receive it OK. It might get a bit held up, because we are forecast a whole load of snow tonight & tomorrow, and widespread chaos, but I'll confirm when it gets here.

T.