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Standard User kasg
(committed) Wed 05-Jan-11 09:23:25
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Re: Plusnet mislead and lies about market 2/3


[re: RobertoS] [link to this post]
 
I'm wondering how his million pound lawsuit against BT is going.

Kevin

Plusnet Extra
Using OpenDNS
Standard User deleted
(deleted) Wed 05-Jan-11 13:25:04
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Re: Plusnet mislead and lies about market 2/3


[re: kasg] [link to this post]
 
Should change his username to WalterMitty smile
Standard User adslmax
(fountain of knowledge) Wed 05-Jan-11 21:29:17
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Re: Plusnet mislead and lies about market 2/3


[re: kasg] [link to this post]
 
In reply to a post by kasg:
I'm wondering how his million pound lawsuit against BT is going.


I didn't bother to sue BT as I know I stand no chance to win!


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Standard User adslmax
(fountain of knowledge) Wed 05-Jan-11 21:29:54
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Re: Plusnet mislead and lies about market 2/3


[re: deleted] [link to this post]
 
In reply to a post by paddyclark:
Should change his username to WalterMitty smile


Sound a good name! smile
Standard User RobertoS
(sensei) Wed 05-Jan-11 21:43:18
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Re: Plusnet mislead and lies about market 2/3


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
I didn't bother to sue BT as I know I stand no chance to win!
Ahhhhh. smile

A self-recognising loser. tongue

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User deleted
(deleted) Mon 17-Jan-11 09:19:58
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Re: Plusnet mislead and lies about market 2/3


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by bpullen:
In reply to a post by camieabz:
Interesting. Based on that article, my exchange is Market 3, but I'm on a market 2 price. Hmmm.
Based on that article your exchange probably will be Market 3, but AIUI it isn't at present. I answered a similar query about this stuff over on ISPr the other day. There's also an ongoing thread on our own forum as pointed out by a few others here.

Even if the new classification has come into effect, we're billed by Wholesale in arrears I think, so it probably wouldn't be until later this month that we made the changes anyway.

We'll relay any further details back to this thread as we have them...
Bob, just a question for information please smile.

I know your post wasn't directly to the OP, but it now seems his mother is paying £17.99pm. So I assume this is a legacy package?

If that's the case, is there Market 3 pricing available on that one anyway, or if and when Cuckoo Oak becomes M3 would she need to change to a current one to get the reduction?

Residential market discounts are only applied to our 'Family' range of products, which includes Value, Extra and Pro.
Standard User RobertoS
(sensei) Mon 17-Jan-11 09:47:35
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Re: Plusnet mislead and lies about market 2/3


[re: deleted] [link to this post]
 
Ta! That's what I expected really smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User deleted
(deleted) Mon 17-Jan-11 09:54:48
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Re: Plusnet mislead and lies about market 2/3


[re: deleted] [link to this post]
 
Now would be a good time to strike up the PR machine and make someone happy.
Standard User deleted
(deleted) Mon 24-Jan-11 17:00:38
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Re: Plusnet mislead and lies about market 2/3


[re: deleted] [link to this post]
 
In reply to a post by bpullen:
We'll relay any further details back to this thread as we have them...

Evening all!

Firstly, apologies for the delay.

Secondly have a read of my post here over on our own Community forums.

To summarise...

We've updated our signup engine and the Usertools exchange checker to reflect the new market classifications. This means cheaper pricing for the 349 exchanges that have moved from Market 1/2 to 3, and more expensive pricing for the 7 exchanges that have moved the other way.

The revised pricing is only applicable at the moment to new signups and those changing account type. From June though, we'll be applying the cheaper pricing to all existing customers' accounts too (where they're on a market-led product).

If you can't wait until June then have a read of the FAQ here that tells you how you can jump the queue.

Hope that serves as welcome news to some people. Let me know if you've any questions.

Rgds,
Standard User wingco1
(eat-sleep-adslguide) Mon 24-Jan-11 17:47:41
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Re: Plusnet mislead and lies about market 2/3


[re: deleted] [link to this post]
 
This means cheaper pricing for the 349 exchanges that have moved from Market 1/2 to 3.........The revised pricing is only applicable at the moment to new signups and those changing account type. From June though, we'll be applying the cheaper pricing to all existing customers' accounts too (where they're on a market-led product)............If you can't wait until June then have a read of the FAQ here that tells you how you can jump the queue.
Those that read the forums can benefit from the price changes by jumping the queue. Those that don't continue to pay the higher charge until June. Will existing customers on the 349 cheaper exchanges be informed of the changes and the option to jump the queue?
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