In reply to a post by nadger:

There's an old saying - look after the pennies and the pounds will look after themselves.

Allowing for inflation, perhaps it should be - look after the quids, and the tenners will look after themselves.

In those days there were 240 pennies in a pound

I think the basic point is that if people don't look after their own money then they can't expect anyone else to do it for them.

That means they should ensure that they get all the discounts they are entitled to and that they are on the best possible tariffs.

By all means push, politely, any provider to conform.

The classic one for me at Plusnet was when people used to ring up and complain we had taken money and they didn't have itand were getting charged failed DD fees. OR that they didn't have any and couldn't pay for weeks.

AS I always said their money management was their problem and no one elses.

Very true.

I'm a firm believer in shopping around for new contracts on a regular basis. ISPs tend to be the exception, since you can tell the difference between one and another (not so easy with gas and electric suppliers...so tend to just look for the most attractive package for us).

The classic one for me at Plusnet was when people used to ring up and complain we had taken money

Ex staff?

In reply to a post by wingco1:

The classic one for me at Plusnet was when people used to ring up and complain we had taken money

Ex staff?

Yes. and very proud to have worked for plusnet. I was a customer before and I am a customer now. Their ethos really is something to be proud of. You can't get a more upfront open and honest company!