Current calls waiting Longest call waiting now Average answer time today
32 1 hour, 1 minute and 52 seconds 4 minutes and 20 seconds

@ 22:20 Ouch!

Although to be fair the stats haven't updated for an hour and a half.The person calling on the business line is also going to be waiting a long time at this time of night

Last updated: February 9, 2011, 9:17 pm

Edited by deleted (Wed 09-Feb-11 22:46:07)