Another arrogant statement. Whose job is to educate me? I've only been in IT for nearly 50 years and using email for 30 years. Maybe that's not long enough compared to you.
Don't worry about him, that's the sort of ignorance that runs the streets these days, though nothing a good slap can't correct.
He's certainly being very arrogant, and talking rot with his universal solution, but I think it certain that everyone posting in this thread would recommend against ISP-based email. So he does have one thing right.
A personal domain that is yours for ever costs £3 per year or less, and an email hosting service to go with it a few pounds a year. You are talking pence per month. Both are easily migrated just like an ISP if you find deteriorating service,
but your email address never changes.
ISP email is basically a hangover from the days when there was not much else available. It is frequently unreliable, and makes ISP migration unnecessarily difficult. (The latter being another reason ISPs supply it). Both of which you have found yourself. Life has enough hassle without that.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost.
Internet connection - IDNet Home Starter Fibre.
Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.