Did you get it sorted? If not post your stats (sync speed, attenuation and noise margin) and we'll see if there is a reason they said no.
No didn't get it sorted, I only gave them my phone number and post code.
Quoted estimated line speed was 8Mbps, but when I asked about the upstream sync a cap of 448K for 21CN appeared to be all that they could offer unless it needed un-capping due to any technical issues - or something like that
Current partial LLU stats (uno SMPF):
Uptime: 9 days, 6:38:48
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1.022 / 13.107
Line Attenuation (Up/Down) [dB]: 21,0 / 37,0
SN Margin (Up/Down) [dB]: 10,5 / 6,5
Interleaved.
Downstream throughput always ~11Mbps
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Previous adsl1 stats from last year (PN extra + pro):
Bandwidth (Up/Down) [kbps/kbps]: 832 (upstream uncapped) / 8128
Line Attenuation (Up/Down) [dB]: 20.5 / 34
SN Margin (Up/Down) [dB]: 9 / 9.5
Interleaved.
IP 7000K - downstream throughput was usually ~6500K
Reason for my enquiry was because my exchange has recently been upgraded to 21CN and a switch from uno partial LLU to PN might save a few quid.